Une honte. J’ai commandé un sweatshirt stone island sur leur site, en livraison express. Une semaine après, la prise en compte de cette commande n’a toujours pas était faite. 50€ de livraison express pour au final rien. Je déconseille ce site. De plus, 0retour du service client, pour un site qui se dit de standing, c’est pitoyable.

Customer service is quite poor given the service we'd expect from a luxury brand commerce.

Pessima. Unico e-commerce che non permette di ritirare acquisti presso punti di ritiro corriere. Articoli arrivati tutti spiegazzati senza custodia e scatola rotta. Con quello che si fanno pagate le spedizioni

Too long for delivery, eventhough i bought express shipping. 10 days its too long for a package to arrive

Vous êtes des voleurs …j’ai commandé des chemises ralphs Lauren 5unités depuis le 23 juin sa n’a pas été livré.j’ai écris deux fois des mails zéro réponse de leurs parts…je déconseille tout le monde de cette boutique car c’est des arnaqueurs …

Long wait until dispatch. Item has still not been dispatched and no update at all

I ordered on 29 July. Order number is T0011652659. A week passed, still processing. I sent 2 emails, no responses! I am a foreign student and about to leave UK on 9 August so it's impossible for me to receive or return it after this date! I am quite worried now!!! I want my money back if this parcel cannot be despatched by 5 August!

Bonjour, commande passée le 6 juillet pour 3 chemises Ralph Loren ,encaissé bien sûr et toujours rien reçu le 3 août, c'est vraiment dommage et aucune réponse au mail aussi

I have made an order at 29.7.2024 with order numberT0011654044and you don't send it yet.i have contacted you by phone and email,because I would like to receive the parcell until Tuesday 6.8.2024 because I will be on vacation and I will not be able to receive the parcel after this date.And you do nothing for this particular case.Also I have pay express delivery

Awful service. Worst I’ve ever whitnessed, ordered item on Wednesday, still not been processed by Friday. DO NOT ORDER FROM HERE. Waste of time and money.