Order arrived promptly, great value sake prices and superb quality

Excellent quality goods, very good service and efficient delivery. Neptune is a really good, reliable company

We had the Bath Neptune design service when we moved to our new house and spent many tens of thousands of pounds with them. They did a good job, but ordered a Shoreditch Carver Chair in the linen fabric for a desk chair. With 3 month's use (and no zips or buttons on shorts) the chair seat is threadbare. Despite being told they would recover it they then backtracked and said they would not, unless we had the same unsuitable fabric. Chair is now completely useless. Terrible that they even sell this fabric for a chair.

First time ordering from Neptune. I saw the Lewes jug and honey jar. Very reasonable price as they were in the sale. Looks beautiful and the quality is very good. I had emailed the company To see if the items were in stock and they responded very promptly. Very good customer service. are you sure you want to do this?

Over the past few months we have been using Neptune (Chesham) to help furnish our new home. We have been very impressed not only with the quality of the items we have ordered, but also by the level of customer service we have received in store by our contact Laura Myatt. Delivery and installation was also first class! Can’t speak highly enough of this store. Well done and thank you for all your help!

Voucher arrived to recipient too early even after I emailed to double check the date as was shown different dates on the confirmation and email. When there is a service available, you expect to recieve it. I emailed after to raise my concern and was told kt must be a glitch and nothing since. Very disappointed.

Popped in on Friday for the first time and what an amazing shop - huge in size with everything you could possibly want/need for your home, along with giving great ideas. Both Katy and Shannan gave excellent customer service with a smile and went above and beyond - the coffee was an added bonus. Will definitely be back soon!!

Always good quality and well wrapped. On time and always pleased.

The Lewis storage jars are beautiful and match with your kitchen cabinets. I now have all 3 and couldn’t resist the jug !

Excellent service and fantastic products