Excellent Product installed by an excellent crew..........Only shortcoming was the intolerable wait (over one month) to finally get the thing installed...... Also, we had to install a new water heater (the old one just could not provide the water we needed.........All and all, a good experience......Highly recommended for older folks!!!

Very accommodating regarding our time schedule, work was professional and results great.

Excellent install...looks beautiful. Since there is no show room to try it dry it is basically a blind purchase of thousands of dollars. Bizarre but I, among lots of others make that blind purchase. Surprises: the drain mechanism is very poorly designed. The seat is about 3" too high for me to get a good immersion. The seat is too straight up...wish there were a few more degrees of recline. The manual says hot air heats the water through the air bubbles. The water jets heat the water with an inline heater. Power drain is excellent. Nice hardware. Like the colored lights and fragrance option. I added a suction cup hand bar for an additional element to hang on to.

I still need help. Call 401-439-5592 Thankyou

I know I was told that the installers do not paint, but for 19K I should not have to do anything. They did great work!!! Very professional!! Thanks...Dennis Watson

I am pleased with the walk in shower, although it is a bit slippery when wet. The installers did a very nice job except for the fact that they chipped my toilet tank and heat vent on the floor near the install. They did not mention that to me and I did not notice it until they were already going out of my driveway.

Even though I am pleased with the Step Through, it took over a month to get it installed. I almost cancelled the order.

We are very satisfied with our new walk-in tub. The process was very easy and efficient from beginning to end. The installation crew was top notch and made sure everything was done perfectly!

We have had our tub for just little over a month and we love it. We love that we can take our shower in the morning before work, and really enjoy the tub the jets the calming lights the nice aroma beads. Easy to clean. But definitely need a 50gal hot water heater, a 40gal the hot water ran out before the tub is full.

I replaced a very nice jetted American Standard tub with this new walk-in tub after breaking & replacing my right hip. The installation team was excellent, I am quite satisfied with the work they did, and they were done in less than 2 days. The tub is functioning very well, meets my expectations. Very satisfied with this decision