Electrical installation for Bidet toilet has no power and in my second week of waiting for installer to set an appointment to correct the electrical problem. Walk in tub lever handle is defective and I am in the second week of waiting for repairman to make appointment to replace lever.

Tub is nice.The seat is to hard for my wife to sit on.Didn't know that we had to change the pipes from 1/2inch.to 3/4inch.Otherwisethe tub is very relaxing.

We recently discovered that American Standard has a walk in tub that has a removable seat. The sales person did not even mention it to us. It would have been more economical for us and even more ideal for our purposes. We feel deceived or at least taken advantage of.

enjoy the tub

I must say that we were initially a bit sceptical of proceeding with this high-priced experiment, but were pleasantly surprised at the great experience. It appears that American Standard has come to own the essence of Safety Tubs and provide for a great installation and service.

Love the bath tub. All the staff of American Standard are very friendly.

We're very happy with our purchase. We had discussed buying one some time ago, as it was getting harder for either of us to get in and out of the tub, or to clean a rather large glass shower we had, so we opted for going with the walk-in tub. The only thing I have found to be disappointed in is the round knob for closing and opening the drain. This tub was not cheap, by any means, and all of the components seem to be very high quality EXCEPT for the round drain handle. It is made of plastic, for one thing, and every time I drain my water, and turn on the pump to help drain quicker, the knob flies off, to be found after water is all gone. One would think the designers of this tub would have either made the knob of heavy chrome, or at least figured a way to keep it on.

All was as promised. Hoping persistent use will help my back!

good product.

service was great. thrilled with the product.