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Ed/Diana Lacy

03 May 2018, 02:50

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Needed tub for my mother-in-law

Needed tub for my mother-in-law. Called them up representative came out couple day's later. Within a week we had the tub installed. Every one was very professional and was a pleasure to deal with.

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Russell &

03 May 2018, 02:46

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When you first started working on my…

When you first started working on my shower you had to come back to do what the first man could not get done But when the other gentlemen came in it was done very well

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Ronald Tilley

03 May 2018, 02:30

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Enjoy the tub

Enjoy the tub, just wish I could recline a bit more in the tub.

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Jack/Joann McCartt

03 May 2018, 02:26

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THE NEW WALK IN SHOWER DESIGN IS A…

THE NEW WALK IN SHOWER DESIGN IS A SUPERB CONSTRUCTION WITH QUALITY METAL PLUMBING FAUCETS AND CONTROLS. IN ACT, THERE ARE TWO SHOWER FAUCETS WITH EXCELLENT CONTROLS. THE FOLD DOWN SEAT IS ALSO VERY CONVENIENT AND COMPLETELY WATER PROOF. THIS DESIGN IS AN EXCELLENT INVESTMENT FOR YOUR HOME OVERALL VALUE. I AM VERY PLEASED WITH THE PURCHASE AND THE INSTALLMENT WORKERS WHO WERE VERY CONCERNED ABOUT CLEANUP AND REMOVAL OF FORMER BATH FACILITIES.

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Gerald Davis

03 May 2018, 02:23

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I agree everything good

I agree everything good

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Steadman White

14 April 2018, 06:41

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Electrical Problems

Threshold is high then stated. Installer was careless putting a hole in the wall that had to be patched and not repainted. I have had two electric problems. The first involved a control unit and two weeks to accomplish correction after contacting your company. The latest was a tripped GFCI. While looking for the problem, l found several problems: 1) 15 amp GFCI on a 20 amp breaker; 2) pvc white for water, not grey for electrical for the conduit; 3) common ground. Should I go on? Was the installer a certified licensed electrition? I would like these prob!ems corrected as soon as possible! Please let me know what to expect so I can plan accordingly. Purchased Mar 2017 from Mark Trent and installed in Apr 2017 - a year ago! Steadman White

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Sal/Jill Cardile

22 March 2018, 20:03

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All went well with tub and so far it’s…

All went well with tub and so far it’s use. Installation was ok. Need better system of caulking in tub. Gaps around tub in caulking where meets tub. Install did not finish taping for paint. Still but rough.

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Robert Dwight

15 March 2018, 22:14

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Excellent job and friendly pleasant…

Excellent job and friendly pleasant installers.

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Kris B

15 March 2018, 08:24

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No complaints

No complaints - everything works as promised. Relaxing baths are great!

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Norman Nelson

15 March 2018, 04:47

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…American Standard Walk-in Tub Review

We have been very happy with our tub and the work done by the installer. The one suggestion I would make for improvement is to revers the direction of the drain valve. I think it is intuitive for most people to think clockwise to close and counter clockwise to open. Also if your water heater is old or you can afford to get the best I would suggest installing a tankless water heater at the same time. This would eliminate the need to plan cloth washings and dish washer use around your tub use.