Ordering was easy. A bit annoying to keep receiving additional offers but I understand it's how you get additional purchases. I did not give a 5 because you really pushed prompts so I did rethink and order another XL blanket only to find out it's on back order after I asked why it was taking so long from our original delivery. Frustrating.

I placed the order on 01/24. I’ve sent two emails inquiring as to the order status with no response. PayPal shows the charge, but still no order. Disappointed with lack of communication. I was refunded quickly, so I appreciate that. It seems like a great product. If having inventory issues just say so. I think customers will wait for it. On another note I ordered the same product from Amazon and they attempted delivery the next day, today. Unfortunately they tried to deliver it to the wrong town/address. Let’s see if it actually arrives. Must be me.

I ordered at the beginning of December 2024. I waited patiently and it did not arrive in time for Christmas. I waited. at the one month mark, i emailed. I got a prompt email stating that they were experiencing high volume and it would be shipped in the next few days and i would be sent tracking info. Nothing came. Then, at the end of January, I sent another inquiry, where they indicated that they latest delivery date would be Feb 4, 2025. I have checked back a couple of times and it keeps saying "We are currently preparing these items for shipping." Today (mid February) I called and a very polite gentleman answered. After looking into my order number, he informed me that they have been backlogged and it would be shipped in the next 8 days or I could cancel. I really didn't want to cancel, but it felt like a bait and hook. I am very much hoping that the refund show up. Please be honest with people about the ordering and delivery...and maybe send them out in order that they were placed. :(

I am so grateful for this product. i got extras for family. On instructions how to use it would be good to mention that these are reusable.

Error in ordering and a credit was issued to my account to settle the error. Thank you.

Very easy experience purchasing this item. Yes, hoping I don’t have to use it, but having it and a fire extinguisher just makes our home a little safer. Anything to prevent a small fire from expanding is well worth it.

Product is awesome and so many people kept saying they thought about getting one but never did so I surprised them with the blanket. Excellent gifts for family, neighbor's, and friends.

Placed an order with you all on January 10,2025 and have not received it yet, not even a follow-up email to keep me posted I would like a refund asap. Words cannot express how disappointed I am. Your assistance in this matter is appreciated. I. Williams

It's hanging inside my coat closet. Hopefully, I won't have to use it .

Took over a month to get my order, but I am pleased with them, finally.