Got my order within 48. Was expecting a week. Was not notified it had been shipped so was not able to track it. Still pleasantly surprised it shipped so fast. Had ordered 2 blankets but only received ONE hook to hang it on. There is no way to order more than one. That needs to change !!

While using my iPhone, I clicked on a Facebook ad to learn more about this company’s fire blankets, but I didn’t purchase anything or provide any personal information. The next day the company sent an email to my WORK email address pushing its products. I have never used Facebook on my work computer, and my work email address is not used in anyway on Facebook. But this company managed to get it and has since bombarded me daily with their unsolicited emails. I have tried blocking them and reporting them as spam, but they continue to get around those efforts and will not stop. Prepared Hero committed a clear violation of Facebook advertising and used unauthorized means to obtain my work email address and then to repeatedly spam me and work around my company’s junk and spam filters. I can’t get them to stop and it’s been weeks. Beware of even thinking about looking at one of their ads!!!

Good product. Fast service. Hopefully I won't have to use it, but glad I have it.

We supplied the wrong mailing address and Prepared Hero responded quickly to my email concerning the problem and fixed the issue immediately. They kept us informed of the status. Their customer service is excellent. I highly recommended them.

Super fast shipping, well packed and excellent product. Can be a lifesaver.

Easy, fast and professional. And, a very great safety gift for family members. Thank you for making this product available. My son is a firefighter and approves 1,00 percent.

Tesha understood my issue immediately and took action. I am Canadian and didn't catch that I was purchasing is US currency.

I like what you are doing! The order this week was my second order. Months ago I ordered 4 blankets and gave three of them to my sisters. Keep up the good work!

Very responsive and efficient

Whoever thought of fire blankets instead of extinguishers should be congratulated. I ordered them as gifts too. Ordering was easy and they were delivered on time and in perfect condition.