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Parking.com Customer

13 February 2025, 05:22

  • 1 Review
  • US

Verified

Fire blanket

The website was very easy to use. I am so happy to have purchased the fire blanket. I got one for myself and one for my son. It will give me a sense of comfort and relief just knowing that I have it available. I hope I never need to use it but just knowing it’s there is great.

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Tino Tsutras

13 February 2025, 01:49

  • 2 Reviews
  • US

Verified

Ordered a large Fire Safety kit for…

Ordered a large Fire Safety kit for $130 the week we bought our new house. Im now 3 weeks in and it still hasn't shipped and all I keep being told is its out of stock. Money is paid and collected, of course. I work at Kia, Imagine me selling you a car then telling you we dont have any lolol. I try SOOO hard to NOT use Amazon and support small business... but this is why Jeff builds rockets. If you dont have it, dont sell it.

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customer

13 February 2025, 00:35

  • 1 Review
  • US

Verified

Great customer service

I had accidentally double ordered and Prepared Hero canceled the extra order without any hassle. I got my fire blankets. Everything looks top quality. Fortunately, haven’t had to use them but am glad I am prepared.

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Elizabeth Whelan

13 February 2025, 00:02

  • 1 Review
  • CA

Verified

Fire Blanked order was lost in shipping.2024…

I ordered Fire Blankets and because of the strike at Canada Post the order was lost in shipping. I contacted Prepared Hero and explained the situation and was treated with respect and had my money returned to my account. Prepared Hero is a great company to deal with and their products are exactly as described.

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Robert

12 February 2025, 22:59

  • 1 Review
  • US

Verified

this Love this product

this product was what I was looking for my daughter and grandkids for their new home and my ownhome

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Krysta

12 February 2025, 08:31

  • 1 Review
  • US

Verified

Quick response to emails and flexible…

Quick response to emails and flexible in changing my shipping address id accidentally mistyped. True American company.

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Mark

11 February 2025, 12:45

  • 1 Review
  • US

Verified

Ordered 5 fire blankets

Ordered 5 fire blankets, one was damaged upon receiving. Obviously the top one in a case that was cut down the center. Contacted them with the issue and received a replacement blanket within 48 hours! Great product, outstanding customer service!

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KEITH

11 February 2025, 05:33

  • 1 Review
  • US

Verified

I had a good talk with a gentleman and…

I had a good talk with a gentleman and he promised me that i will be getting my package can you give me an idea when I will get it 269 769 8151 this has been going on since November of 24

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Michelle Bowes

11 February 2025, 03:56

  • 1 Review
  • CA

Verified

They are sold out. Buy a fire blanket from Amazon!

Their website does not say that they are SOLD OUT of fire blankets, so they're continuing to accept orders without any inventory. After 2 months and no updates from their staff, or any useful information, or any admittance that my order could not be fulfilled because they are sold out, I canceled my order. Buy a fire blanket from Amazon!

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Sita Yaksha

09 February 2025, 06:36

  • 1 Review
  • US

Verified

Shipping time is very slow

The blankets are great and I already have one that I bought on Amazon and I am glad to have it. But I am giving 2 stars cus I placed an order for 4 blankets on January 19th and it’s February 8th and I still haven’t got them and when I emailed about it I was just told that they were still preparing to ship and would be shipping soon. And no reason why it was taking so long. I bought these so I could have peace of mind when I left for a vacation so my family who was staying home would have them but I’m leaving in a few days and they haven’t been shipped yet. Shipping time is awful I could have bought them on Amazon and had them already.