I needed tech support. They were responsive and friendly, instead of bureaucratic and slow. Honestly the best tech support I have received recently.

My toaster oven caught fire. Luckily my son and daughter in law had given all of our family your fire blankets for Christmas last year. I pulled my prepared hero out of the drawer and through it on the fire. Fire was out instantly so thankful that I had the blanket, if not my house would have been a total loss. I since have purchased several Prepared Hero blankets for most of my neighbors.

Was easy to order. How to use was easy to understand.

Bought these for everyone in our extended family including ourselves. We hope to never have to use them or our extinguishers. Being prepared and on the ready is the key to personal safety. These are high quality and the shipping was extremely fast. Thank you for a great product and helping to keep our family safe. The Loomis family

Excellent product and delivered on time

Encountered an issue, contacted Customer Service (Via Contact Us) , received a prompt reply (next day) along with a solution. Hassle free. When’s the last time a problem got resolved with ONE email. Awesome service. Keep up the good work!

I am giving all the fire blankets I bought as Christmas gifts to my children and grand children. I makes me feel good about keeping them safe from a fire.

Fast shipping! I got several for my family for Christmas. Hopefully no one will ever need to use them but good to know we have them if needed. They will be much easier to access and use than fire extinguisher 🧯 spray.

I LOVE HAVING THE SECURITY FEELING OF BEING SAFE IF A FIRE BREAKS OUT IN THE KITCHEN OR GARAGE. I GAVE ONE TO MY SON ALSO.

The customer service / phone support team is excellent. They were able to correct a mistake on the order and had the credit to my account. I would recommend ordering their products