Staff at call centre always friendly and helpful, as are the delivery drivers. Quality of products very good.

Always very reliable

Good communication. Excellent product

Sold to me on the basis that the fish was fresh from Grimsby. The prawns were farmed in India and the sea bass from the Mediterranean. The prawns have been in the freezer for a year before reaching my doorstep!

I ordered some fish several months ago which was ok but i decided to stay with my usual supplier. The problem is they wont stop phoning me and it has become extremely annoying and although I have told them to stop they still call. I block the number and they call be on a different one. The calls finally stopped last month but they decided to call me yesterday. I never give reviews but I am extremely annoyed with this company and want them to leave me alone.

Simple and straight forward service. Always arrives on time. Fish is excellent and always very fresh.

I have been a Regal Fish customer for many years, around 15 perhaps? But sadly soon to be an ex-customer. The service has gone downhill, as has the website. Couldn't sign in, told it was a new website so needed to reset my password. I clicked on the 'forgotten password' link, twice, but no email arrived. I wanted to find out when my next delivery would be, this used to be easy to check on the website, but now I can't find any way to do that. Also much less flexibility on delivery times now, and more difficult to talk to anyone. And as others have said, delivery instructions and timings are often ignored. I have emailed Customer Services and await a reply, but like many companies it seems Regal Fish are not customer focused anymore. I will be sad to leave after so many years.

Ordering is easy as they phone up near the time of delivery. Good special offers and the fish is really good quality.

Great quality products. Good customer service and delivery

All fish is so fresh. Love the new Battered fish finger great success. Receptionist is EXTREMELY helpful dealing with our orders.