On the website there are no clear instruction on how to return an item. I had to send an email to find out that you have to pay and arrange for your own postage back to the company. However the website is easy to navigate and there are many options.

Perfect service, backpack was much cheaper than anywhere else online

Item and shipping as expected

My bag broke after I zipped it up once, I was asked for pictures but no one has got back to me, this might be a bit quick to judge but after someone contacted me on Saturday I thought I would have had a response today but radio silence from the company. I will will review this based on their response.

Great price, great communication and first class delivery.

Easy to order and quick to arrive. Well packaged and good price

Love my new backpack and got compliments the first time I used it. Quick delivery as well.

Great price with free fast delivery. Will definitely shop with them again.

Quick delivery great product

It was easy to search hundreds of backpack by size and colour. Was promptly dispatched and it is genuine product.