I really wish I would have checked first Canadian or American by representing themselves as Canada CPAP supply I automatically thought Canadian So disappointed I purchased a machine that was supposed to be compatible with my air it’s not Was sent an email telling me that’s not what I purchased but it was Free shipping no I was charged $40.00 Unable to return as it’s been more than 30 days since I purchased but received only 30 days after paying I do believe $1180.00 should be enough qualifying for free shipping

I am very suspicious that the reviews here are for TWO different companies with similar names. After I picked up on that from reading the reviews, I went ahead and ordered. All was perfect. Price was much lower on one item and the same on all others. Product delivered on time.

Terrible experience. Tried to contact them about my order - which STILL hasn't arrived...and for 2 hours of trying to reach the customer service number, it just says their representatives are "busy serving other customers" and to send them an email. WTH? I spend almost $300 on supplies that I STILL haven't received AND the company seems shady by not answering their phones? Not only that but I had to call my insurance company and cpapsupplies.com isn't actually the company - they are a subsidiary of Aeroflow Healthcare - who also doesn't answer their phones. Stay away from this company at all costs. Unreliable, unethical, unprofessional.

What a terrible company. Should have read the reviews before ordering. I ordered an n30i cushion, and in the questions section they stated clearly these are the quiet new ones. They sent an old cushion that is very loud and does not fit. Customer service said they could send whatever was in inventory. I sent emails weekly with no answer. Finally did live chat. First chat they said they would "check on it". 2nd chat the said I got what I ordered. They would not send the correct item and wanted me to pay for sending the wrong one back and then I'm supposed to order a new one that they will not even guarantee is the correct item they are advertising? Don't order here and fall for the scam.

I ordered my machine on Dec 15th 2021. A resmed airsense 10 with heated climate tube. It arrived on Feb 16, 2022. I have sent numerous emails for not receiving the heated climate line which was included in the set for a total of 1018.00. I have not heard from this company and look forward to posting this to warn all you patients thinking of using this company to do your research before throwing money at a company who doesn't care about you or follow up service. Run from them! Still haven't used the machine as am waiting to hear about return or charge-back.

I sent in an order on February 14 for a new ResMed AirSense 11 Auto CPAP Machine to replace a 20-year-old ResMed model that was failing. My complete order was delivered to my door exactly 7 days later, extremely well packed and with nothing missing. I got the machine up and running without a hitch. I am impressed with the quality of the product and just as impressed at the quality of CPAP Supply USA's order fulfillment.

This site is a rip off. First time they offered free tubing no tubing received so I called and when I finally got through they forwarded to another location and then never returned the call. Second time they offered a discount and there was no code or discount provided. This site is a scam company. DO NOT USE.

I ordered a cpap machine and called to check on my order. They were very helpful and told me with the supply issues when it would be in. Almost to the day that is when it arrived. I called back when it arrived and Brittany in customer service was extremely helpful and knowledgeable. I have zero complaints about this company. I got a good price and am very happy I ordered from them.

DO NOT BUY FROM THIS COMPANY!! This is a scam company. Once you order, you do NOT get a product, you can't reach them by phone or email, and in fact, I believe the phone I called from an email that said my order was confirmed was disconnected. I will try to report them to the Consumer Protection Agency. AVOID, AVOID!!

I use a CPAP machine. Hate it! However, I believe the need to replace the supplies is being oversold. I do not use water anymore so don’t need heated hose. I simply put my WASHING MACHINE on hand wash, pour in vinegar with hose and all head gear. Done and done! Plastic is plastic. This need to replace and replace is out of hand.