No customer service response to…
No customer service response to multiple calls, texts, chats on ordered lenses NOT fitting frames they were ordered for. Eventually called back and really good care once contract made. Still iffy on fit
DON'T WASTE YOUR MONEY!
Their junk lenses would not fit my Oakley Exchange frames and as a result of spending almost 30 minutes trying to get them to fit my frames bent. Threw the frames and these junk lenses in the trash. I'm out over $200 and never again will I support these junk replacements.
Lenses work great
Lenses work great. The customer service team was very helpful in helping me find the right color lens for my Oakley Holbrook XLs.
Cheap low quality lenses
Simple ordering process, quick delivery, low quality lenses. Attract dirt, don’t clean up easily, low glass quality. Save your money and order the real thing
Defect of materials
i have only worn them a few times but my costa harpoon lenses have weird horizontal lines running through them. They appeared after I had used them hunting, never dropped and always placed in a case. I am out of warranty period but, why buy something that only is good for a year?? I have a pair of coasta Isabella replacement lenses that I got from amazon (china). they are 3 years old and going strong. What gives.
Worst company ever
Worst company ever. Ordered from them a month ago and still haven’t received anything. Emailed the company and no reply whatsoever. I was supposed to receive items in 7 days. Never buy anything from this place. All those reviews are fake. Look at some of the pictures those reviewers posted on google. It’s professional and scripted. Those are paid reviewers. This company spent so much on marketing than spending on their actual product. Don’t fall for this scam of a company
I ordered two sets of lenses to replace…
I ordered two sets of lenses to replace my Oakley gas cans, and I accidentally selected the fuels. These guys were top-notch about getting me the correct lenses that I needed at no additional cost to me. Great company great service will be back for more James Allen Affordable Renovations Ohio
Ordered a pair of glasses two weeks…
Ordered a pair of glasses two weeks later still told that the product is being prepared for shipment reach out to customer service. Customer service says that they are no longer in stock instead of offering any other option or offering to put me on the top of the waitlist for when they get more in stock, even though they took my money, they offered a discount code to apologize….. It’s literally the exact same discount as you would for being military or a first responder or a first time user which I was both so it meant nothing to me. They don’t have a phone number. The only person you can talk to apparently is the customer service rep who won’t take it up any further. Very sketchy very sleazy bad communication bad at rectifying would not ever order from this company again.
10/10 Customer Service, Looking Forward To Ordering Custom Frames
Haven't ordered custom frames from them YET but, if the customer service is any indication of their glasses service then I am in for a treat. The whole website is very well made and clear, and I was quickly connected with a real life person who was able to answer some of my questions concerning the process and eligibility of my frames to be replaced with custom lenses. Emé was the person to help me, and not only did they explain and answer all my questions, they made no attempt to upsell or hassle me. Simply sent the links for the things I needed, instructed me clearly on what to do, and was extremely polite and pleasant. 10/10 experience, and I will be updating this review in a couple of months when I order custom frames.
Perfect fit for my RayBan's
Perfect fit for my RayBan's. Two models with cracked lens, RB4089 at least 5 years old and RB4034 7 to 8 years old. Cracked the RB4089 couple of months ago. To old for RayBan to repair, to expensive for a optometrist to repair, was quoted $115.00 each, for new polarized lens. New RB's to expensive. Wasted money on some cheaper glasses. RB Frames fit perfectly hated to throw away. Glad I found Revant Optics. Purchased the regular polarized for both. Install was easy to pop out the old and insert the new, the RB4089 has a thicker frame, soaked for 5 minutes in hot tap water to help with lens removal. So far polarized quality seems pretty good. Might try the Elite Polarized in the future to compare difference. Price is right to save the frames! Thumbs Up!