Verified
The people I spoke to on the phone were…
The people I spoke to on the phone were incredibly helpful and answered every question I had no matter how stupid it was. They answer emails so quickly and also kept me updated throughout the process! Thank you so much
Verified
Thanks 😊😊 spectra drive iam very very…
Thanks 😊😊 spectra drive iam very very happy 😁😁😁 your service thanks again an again
Verified
While feeling stressed after my…
While feeling stressed after my accident, I felt reassured after speaking to the spectra drive team. They are all very friendly,Chenise who I spoke to mostly, was lovely, I felt my experience was hassle free. They did all the work. I would recommend them 💯 .
Verified
Very good at sorting through everything…
Very good at sorting through everything that needed doing and answering the phone straight away when needed to talk to them
Verified
Spectacular in all respects I would say.
Spectacular in all respects I would say.
Verified
Excellence but check email truth
Spectra’s phone and car service were easily 5 star excellence but two odd emails undermined this, one requiring a car return in 5 days ( not actually needed) and another requiring 3 months of previous bank statements! (Again, not needed in the end. ) Both were handled well by phone.
Verified
Efficient, professional and friendly
I had a no fault accident 300 miles from home. Within 1 hour 45 mins my family were in a lovely hire car driving home. My car was a total loss so it was a very stressful time. The whole experience was made so much easier by the wonderful Spectra team. Tom, Chenise and Liam were so helpful, always available and kept me up to date with the progress of my claim regularly. The other members of the team were equally helpful. I have no hesitation in endorsing the Spectra team to anyone who needs this type of service.
Verified
Poor service
Poor service with inefficient and low quality team. No consideration for insurers or insureds alike.
Verified
Great service Tom Martin was excellent…
Great service Tom Martin was excellent help would highly recommend
Verified
Very well organised and always…
Very well organised and always reassuring! Always on hand to talk to and happy to answer any questions!