It took almost 3 months for Clearfibre to set up our internet. The incompetence was staggering and customer service was absolutely no help - we were repeatedly told “it should be fixed next week” for 2 months straight. There was no follow up or effort to provide stop gap measures like a Wi-Fi dongle despite us repeatedly requesting this. Avoid using them as internet provider

With a prompt response.

Used ClearFibre for a year while living in an apartment building. Had its occasional issue (builder damaged our fibre by mistake) but customer support were quick to send engineers and get the problem fixed. Otherwise, pretty much flawless service.

We moved into a high rise block of flats seemingly marketing working from home and 5G. It took six days to hook us up to the internet and after much chasing, apparently the connection service is only available 5 days a week! Shocking in this day and age. Since then, the internet just intermittently drops out - why on earth should I pay for wifi when I use my data so much????

Lots of disturbance Internet keeps stopping.Need to improve supply service.

Absolutely terrible. Customer service is an endless loop off "we will look into it and get a technical adviser to call you back"... they don't call back. Have been unable to get internet activated which severely impacts my ability to work. Zero communication on what the issue is or how they are working on resolving it.

The installation isn’t completed at the flat and no one called yet. It has been marked as complete and billing has started.

ClearFibre, my experience is with this network is excellent, the network is extremely perfect “No network failure “ more grace clearFibre. Thanks

Very helpful and quick putting my Internet on

Great service