When things work well it's good value, but support can be extremely difficult to pin down, resolution for issues takes a very long time, promised followups often don't materialise, and chases are sometimes completely ignored.

Awesome service

Speed is not same with their promise

Everything went to plan. The fitter was v professional, courteous ana tudy

It keeps disconnecting and the internet ain’t that quick

The service is top quality and the customer service experience was handled great by the customer service team 👍

The service is not working. Moved into my new house a week ago and my internet was meant to be set up already. After trying to get it sorted for a week now, there’s still no internet. The customer service assistants are nice, we are not getting anywhere.

Easy to set up and quick resolution and response times.

ClearFibre network is good, but they failed to provide me with the wifi SSID & Key after the activation of network service.

Took advantage of their offer of a 9 month free period while my existing broadband contract comes to an end. Easy to order, engineer arrived on time and was efficient and pleasant. My wired connection is giving 904 Mbps download and 764 Mbps upload, so very happy with speeds and service so far. All good.