Verified
So far I’ve had 2 outages in 3 months
So far I’ve had 2 outages in 3 months. Support is non existent after normal business hours and operates more as a message taking service where someone will call you back when they can be bothered, during working hours. Unfortunately they supply the property I’m in, and I’ve got no option to change supplier, otherwise I would have done. The supplied router was also faulty and kept going into a reboot loop so I’ve had to use my own. I’ve now resorted to a backup 5G broadband supplier for when things do go down. Hopeless company.
Verified
Fast helpful service
Fast helpful service, resolved my issue with the upmost care - thank you!
Verified
Horrible service
Horrible service. Internet been spotty since they first installed with sporadic drops, in the last 2 weeks it’s mostly out, they’ve sent me 3 routers and still haven’t fixed the issue. Customer service closes at 5pm after I get home from work. I’m very frustrated and changing providers.
Verified
Great workmanship thankyou
Great workmanship thankyou
Verified
Lost connection every few hours for a…
Lost connection every few hours for a couple of minutes
Verified
Very pleased!!!
Very efficient, and JJ the engineer/technician was very professional, friendly, and meticulous in his approach. Been so impressed with everything so far. Job well done!!!
Verified
Kevin was very efficient and helpful!
Kevin was very efficient and helpful! He made the process soo easy and also tidied up once work was complete. Over good service!
Verified
Good service
Good service
Verified
The internet is very fast given we…
The internet is very fast given we subscribed for the lowest one
Verified
Kevan he is the one who installed the WiFi for our flat.He is very patient and good engineer.
Kevan is the engineer who has installed our WiFi.He was good and very patient with us.We are happy with the work.Thank you