Amazing company and price .. The setup was quick and easy .. Speed is amazing and stable compared to my last provider .. :)

Fast service and installation. Customer service vey polite and helpful. Engineer answered all my questions and very helpful too.

The response after initial delays.

Sunday 5th. May internet kept dropping out. Monday 6th. May No internet at all. Called WeFibre (Lindsey) - Bank Holiday she would send an email reporting this and someone would get in touch the following day. Tuesday am (7th.) somebody DID 'phone and spoke to my wife asking about router number and that somebody would call back. When no call back received, called WeFibre again and was asked about number of active lights on the router and small black box, advised a follow-up message was going to be sent to the team. Still not having heard from WeFibre on the 8th. called again. Ashleigh (?) asked about lights again - THEN asked if I had tried turning the router off and back on again. As we had been advised that the problem could be dealt remotely - that option had not been tried. THAT did work - although of course as I was using the landline we got cut off. Ashleigh did try to call back. I did 'phone to report that we were back online. We did get a voicemail call today (9th.) saying they (he) was following up the report of our problem and to call back to help resolve it. Called and said thank you - but a soloution had already been suggested and we we no longer had the problem. Pity the suggestion was not made a lot earlier. could have saved a number of inconveniences.

Fast responses and helped me as I needed

The speed is high and steady. Customer service is efficient and helpful.

Getting connected was pretty smooth, staff was very helpful and professional.

All good, thx

Absolutely not working

The whole process was so easy. I telephoned to make my order, the lady was knowledgeable and friendly, I then chose my best time for the technicians to make the installation, They arrived at my chosen time, worked quickly, efficiently and tidily. They answered any questions I asked. Now everything is much better than with my old supplier. Thank you.