I purchased a pair of SFR Aluminium Chassis skates in August 2021, unfortunately the front of the right chassis broke while my daughter was skating in March 2022. I contacted SkatePro and sent photos of the manufacturing defect and after their investigation was completed, they eventually agreed to send me out a pair of new Aluminium Chassis within 2 weeks. I was happy that the issue was going to be resolved shortly. Two weeks passed and the new chassis did not arrive, so I contacted SkatePro and was told they had a problem with delivery from their supplier, they assured me the delivery was on it's way. Another week passed and the new chassis did not arrive, so I contacted SkatePro and was told they still had a problem with delivery from their supplier, they again assured me the delivery was on it's way. Another week passed and the new chassis did not arrive, so I contacted SkatePro and was told they still had a problem with delivery from their supplier, they again assured me the delivery was on it's way. At this point I could not wait any longer and asked for a new set of skate to be sent out to me, SkatePro refused and again assured me the delivery was on it's way. I asked for a copy of the manufacturing warranty but SkatePro would not provide one and advised I should contact SFR directly to obtain a copy. After waiting 6 weeks at this stage, I decided I had no option but to file a complaint with The European Commission's online dispute resolution portal. I filed a complaint with the Danish and Irish European Commission and within a week SkatePro contacted me to advise they were going to send out a new set of skates. The whole process took nearly 2 months and lots of emails, much of this could have been avoided if SkatePro had done the right thing a lot sooner. I think I am very much justified in saying that SkatePro Provide A Rubbish Aftersales Service..!!

Products packaged nicely and service was quick and easy. Huge selection of scooter parts available. 10/10

Excellent skates, would recommend

Amazing equipment and amazing service

The skates I bought are very good quality, there was a slight delay in the delivery, but that's to no fault of Skatepro. Really would recommend to a friend.

Good price and quick delivery everytime

Good value, fast dispatch.

Very good products

Bought safety helmet for young grandson, it arrived on time and is a quality product. Padding supplied ensured a perfect fit.

We ordered a skateboard, helmet and pads. Despite measuring, pads are looser than we'd like but will keep as he is growing so quickly. I didn't realise our purchase was not being sent from Ireland but it came quite quickly anyhow. Packaging was good, all arrived in good order. Should we need anything else,won't hesitate to use SkatePro again.