Good service, but faulty product
As I opened this package, part of the press stud which holds the cover on, fell out. When I checked it, there seems to be no way it can be replaced on the cover so the cover will work its way off if it is used. I work at Latrobe Regional Hospital (situated between Morwell and Traralgon) and only come home on weekends to receive mail, deal with home and business matters etc. So I haven't worked out how to return this item. Would love some help with this.
Awesome!
They were so helpful, so friendly and really reliable! :)
STARTLING
Dear Friend. I was amazed at the speed of my order from the start to receiving my goods. The whole service was very efficient. And being able to keep up to the parcel as to where it us in tranship. Evan to as where it was in my home town for delivery. I THANK YOU FAY
Need some a reward program, I do purchase a lot of goods from Optomo but no rewards program to rewards VIP customers, but service and goods is top, no complaint at all, have reccommended it to others.
Found the website, company, and product to be the one of the best I dealt with, although you don't speak to anyone, the service is second to none, product is great and use it all the time, as a Rugby player I need the best products to be at my best and I certainly do get it from Optomo, have recommended the website to lots of my mates and they also use it. Thank very much. Jerry
Service was prompt and delivery safe n sound
Web site was easy to use and delivery instructions clear. Our order arrived safe n sound and in good order.
Very well made from quality materials, excellent sevice from Optomo.
Well made and comfortable to wear. I have been using similar style braces that were sourced from the USA as I could not find a suitable brace in Australia until I came across the DeRoyal pro sport that I find are a far superior brace in quality and comfort. Optomo staff were helpful whenever I contacted them and gave a full refund on a return when I had difficulty trying to work out the correct size brace for my knee which I might add was not a fault with their sizing chart or video but due to the deformity of my knee through injury.
Trouble free transactions on goods purchased.
I find the web-site easy to browse and placing an order is hassle free. Goods are delivered super fast and are as described on said web-site, I have no hesitation in recommending them for the items needed to help you stay fit or well.
The delivery was delay.
My ordered was delay more than a week. I was waiting for the good to go to use at overseas trip so the good arrived after I left for my trip. I am very disappointed about the delay. To date I am not use the good yet as I am overseas.
Prompt, quality product at your finger tip.
I have used Optomo several times now and would again their website is easy to navigate and the product is good quality at a good price and it always arrives promptly.
Efficient
The speed at which you filled my order was wonderful. My instructions were followed exactly. Many thanks.