COVID Service
Excellent fast service during challenging times.
Knowledgeable and Responsive
I'm a volunteer for a church in the Boston area. We have bought two AV systems from Focused Technology -- the second one after the excellent experience we had with the first one. We stumbled across FT while looking for a projector for the first system. They gave us some good advice and beat Sweetwater's price not only on the projector but on the motorized screen, mixer, and amplifier as well. The second system was for a huge room, involving a laser 8,000 Lumen projector and 193" diagonal measure screen. FT was able to guide us to the right equipment for this demanding application. We definitely recommend FT to others and will consult them again for any future needs.
My old screen was 13years old and…
My old screen was 13years old and needed to be replaced. The salesman was very patient looking at various options. Ended up finding me a replacement screen that fit my old frame. Super easy to install and looks great.
Great customer service and product
I work for a property management company and sometimes getting invoices paid for "out of network" vendors can be slow to process. Christopher was great and worked with me during that time and shipped my order as soon as the invoice was paid. Quality of the product is as expected and I am pleased with my purchase.
Eiki Projector
I ordered an Eiki projector on-line for a theater in our nature center. The order process was simple and quick. My order arrived quickly and was in good shape. The projector works great and exceeded our expectations. I would order again from this company without hesitation.
I bought a projector and it is working…
I bought a projector and it is working to its potential. I got it at an affordable price of which it would have been really expensive somewhere else. The delivery time was not that bad though. The entire process of acquiring the projector was smooth, I did not have any problems with it so far, everything is working fine. I got exactly what I ordered.
Good
Good! Prompt! Expert! Courteous! Welcoming! Help, counsel and advice throughout the entire experience.
138” ST Silver Package
The Q&A with a Sales Rep was informative and helped me purchase the perfect package. I purchased the Silver ST package, Used it this weekend...super easy, picture and sound are incredible. Would recommend a box to keep all components in.
We received the projector we ordered…
We received the projector we ordered and are quite satisfied with it, so far. Your website was one of only a few that actually listed this new product and gave full information on it. We also got a small discount on the price that other dealers did not offer. Our only quibble was the long shipping time from California to our location in Massachusetts!
Would order from Focused Technology again
Responsive to email questions. Shipped and delivered faster than other online vendors. Screen I wanted showed delivery a month or more out, I had hoped to get it by Christmas. Focused Technology was able to get it to me in time without rush shipping. Would order from them again.