Excellent customer service. Very friendly and knowledgeable staff. Safe and secure parking. Easy to book. Prompt pick up from airport. Would definitely use again. Highly recommend for Cardiff Airport Parking.

Great food and large portions, I had the rack of ribs. Only downside were the starter, I had potato skins, which were very dry. If I visit again I'd skip the starter and just have a main meal

I have been using the Highwayman Secure Parking facility for as many years as I can remember. Never once have I had a problem or any inconveniences. The facility is so easy to use and the staff are always warm and welcoming, especially the lady driver! My cars have always been in the same condition as when I drop it off, never had a problem. Totally trust this facility! In July 2023 my flight was cancelled until the next day to come back on my last holiday and I e-mailed to let them know, they already knew and there was no extra charge to keep my car for me! We have just come back from another holiday too, all was great again! Thank you to the Highwayman for giving me peace of mind that all is well with my car and my transfers to and from the airport! Five star service indeed!

Highwayman parking is fantastic. Nothing is too much for them. I had an issue as I missed a flight and they were extremely kind to me. Thank you so much Highwayman for understanding. I will always use you when I fly from Cardiff, it’s easier parking with you than going to London airports.

Great find - lovely service from drop off to collection. Would recommend and will use again 🤩

Absolutely amazing from drop off to pick up. I love my msport so panic who has it as you hear horror stories but these people are amazing. Driver taking us to departures was great and promised me my car would be safe and it was, our driver at arrivals was waiting and drove us to our car obviously I checked EVERYTHING and all was perfect. Thank you we will definitely recommend you and use your services again.

We have been parking with the Highwayman for quite a few years now at least twice a year and have always been checked in quickly and taken straight to the airport minutes after our arrival.....they are always waiting for us on our return once we've landed and collected our luggage.....all the drivers and staff are polite and courteous..... We hope to continue parking with this excellent company for as long as our years allow......a big, big, thank you to you all♥️

We have used the Highwayman twice this year (and many times pre pandemic) Once In February and again in May. On both occasions I can honestly say they were brilliant When we arrived we were promptly booked in and taken straight away to the airport On return to Cardiff in May our flight was delayed and they were there waiting for us. Our car is always looked after, we've never had a problem. They are always helpful and happy to help with heavy cases. We are booked to use them again in October and April next year I would highly recommend them on service and value for money

I will never use this company again, they have serious staff issues. I returned from my holiday yesterday all happy and excited when I was met by the most rude and arrogant person I have ever met. We struggled with our cases on approaching the vehicle and although he could see us in his mirror made no attempt to get out of the xehicle until last minute, no smile just looked at me as if he was doing me a favour! He said NAME? I just looked at him in disbelief, he said again NAME? and again? I said that I heard him the first time and that it didn't cost anything to be courteous, he threw my cases into the van, I got in and told him how impolite and rude he was and he turned the radio up loud as not to hear ! I am disgusted, when we arrived to our car he sarcastically said that he was looking forward to my next visit! I am absolutely appaled by this person's attitude, it costs nothing to be polite and respectful and this individual needs training in the core aspects of communication!! It really upset me after having such a lovely holiday and it is for that reason that I will not use them again, the outward driver was also unfriendly so they have immediate staff training issues in my opinion. I am overwhelmed by the experience which i found shocking!

Absolutely shocking customer service from the manager!!. I arrived with my wife and grandson to collect my car this afternoon, after a weeks holiday, to be told they had moved it from the secure compound the evening before into an unsecure pub carpark, why? This was not the service we had paid for. A very rude manager accosted me in front of a group of customers as we got off the transfer bus to tell me they had issues moving my vehicle and would not be accepting it again. I'm a 73 year old gentleman and do not appreciate being publicly embarrassed, most unprofessional company, I can assure you I WON'T be using your company again anyway!