Verified
I would recommend Freedomsat for anyone…
I would recommend Freedomsat for anyone in a remote or rural location without access to a high quality fixed line broadband connection.
Verified
First-rate service
Over the years I've been with Bentley Walker, the people I've had dealings with have been very responsive - both the accounts team & the techies. They listen and then advise. Extremely customer-friendly.
Verified
Easy
Easy from start to finish. We have rural broadband at 50+ mbps. Were happy!
Verified
Bizarre Reading
When the installer had finished he said it was working on 36.8 ,when l got home l tried one of my apps for internet speed and it said 22 and l tried the other app and that said 25,when we tried to download a program from catchup it took forever to download,so far a bit disappointed with the speed
Verified
Professionals 100%
Professionals 100%
Verified
Excellent customer service from Katie…
Excellent customer service from Katie and the team. Really responsive customer services. Installation was a bit fragmented but this was out of the control of the team. Recommended
Verified
QUERIES
I never had a bad experience when I had a query. It was dealt with it promptly and staff were always helpful and efficient.
Verified
Support Whilst O2 was unavailable
Freedomsat kept in touch with us whilst O2 was not available and provided an alternative to O2 so I could continue to work from home and my husband run his small business. The follow up to ensure we had an appropriate connection was brilliant and Kevin was friendly and very helpful. It was most annoying for O2 to be down for so look but Freedomsat kept us up and running - thank you Kevin and the team.
Verified
Katie was very helpful.
Katie was very helpful and always answered my questions promptly.
Verified
Unable to login to my controls ever…
Unable to login to my controls ever since the new IP address and satellite was fitted by BW.