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Andréia Oliveira

24 August 2023, 00:41

  • BR

Fiz um cancelamento de reserva I'd…

Fiz um cancelamento de reserva I'd RCO2354178 IMEDIATAMENTE após a compra em 26/07/23 e até agora não estornaram o valor no meu cartão (mais de R$ 10 mil reais). Era para o valor nem ter aparecido na minha fatura, dado que o cancelamento foi feito imediatamente após a compra. Já mandei 5 emails e sempre respondem que estão cuidando como prioridade e que retornaram em 48 horas úteis, porém, nunca o fazem. Acho que essa empresa é tão ruim que precisa ficar com o dinheiro dos consumidores por um tempo enorme, rentabilizando o dinheiro, e ganhando em cima dos consumidores que saem prejudicado com esse prazo ridiculamente longo para o estorno. Estou procurando maneiras de entrar na Justiça contra essa empresa no país de origem deles. Inadmissível, não devolvem o dinheiro do consumidor.

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José L.

23 August 2023, 20:49

  • US

Verified

This website is a scam

This website is a scam. I called to have my ticket cancelled an hour after booking and they’d promise they’d cancel it and nothing. The ticket was still active a few hours before that flight. And after emailing them thousands of times, they say they’ll try when it’s just bullsh!t. Do not ever book with this website. It’s a slap in the face that google still has this website on top of the list of websites to book with. Y’all suck.

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Jaishini Sajeev

23 August 2023, 19:13

  • AE

no refund initiated

Booked a ticket on 16th June, 2023 booking id : 2052803, had to cancel same day as rehlat informed non availability of seats, on enquiry got an email saying will be refunded in 20 working days. waiting since then, had been calling customer care number several times every time only to receive answer that financial team will contact in 24-48 hours, which never happened. Send so many emails with no reply. Rehlat bookings appears to be a real scam.

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SlavaK Kep

23 August 2023, 02:19

  • AE

Waiting for a refund more than 2 month now! Id 2054965

After booking flight tickets using Rehlat, after payment ticket not confirmed and they asked to pay double the amount which is highter than in actual airline charge, so i cancelled and asked them in written to refund in the same card. Booking was done with free cancelation. I have contacted them prior to the cancelation and they have confirmed the money will be refounded in 20 business days. It has been more than 2 months since and no refound was issued. I have contacted them more than 15 times by phone and their only answer "please wait.asap", "our financials will contact you within 24 hours" but nothing happen at all! I hope Dubai police is only the way to return the money. Rehlat doesnt respect the customers at all! Absolute disgrace!

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Mchiko

20 August 2023, 16:20

  • KW

شركة نصابة 👎🏼👎🏼

شركة نصابة 👎🏼👎🏼 قمت بالحجز من خلالها وقامت بالغاء الحجز بدون سبب ولم استرد اموالى منذ ٦ اشهر حتى الان وليس لها مقر لخدمة لاستقبال العملاء My booking ID: 1945687 قمت بمراسلة الدعم عبر الايميل ولا يوجد رد وقمت بالاتصال بخدمة العملاء ولا يوجد اى مساعدة شركة نصابة ١٠٠٪؜ لا انصح بالتعامل معها اطلاقاااا

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nys state

19 August 2023, 21:56

  • US

Good thing i didn’t book just to save…

Good thing i didn’t book just to save $20. When it asked for passport details i got skeptical. I mean even original airline websites don’t ask for passport info until check in time. I decided to check reviews and wow they aren’t decent maybe the next 10 yrs I’ll check back to see progress.

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Jose Luque

18 August 2023, 06:06

  • ES

Ghost

I booked a flight with them, but never got the email confirmation. 24 hours later, my reservation status switched from "awaiting confirmation" to "being processed" (?), so I called them to find out that my booking was rejected and I was to be refunded. They claimed I would receive an email with some details about my non-booking and my refund within the next 24 hours. 19 days have gone so far and not only have I not received anything, but I have no clue at all where my money is! I'm not going to sue them because I don't think they even exist as a travel agency and because the amount I paid for that ghost flight is really not worth it, but, since I'm a real travel agent myself too, I'll get them blacklisted in all the agencies I collaborate with.

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Mohamed Sami

15 August 2023, 15:18

  • SA

Hi there

Hi there, I am satisfied due to the good support I got from SRAVANI who was committed to resolve an issue related to one of my recent bookings. Really appreciated SRAVANI and many thanks.

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AH

14 August 2023, 08:44

  • GB

RUBBISH!!

RUBBISH!!! RUUUUUBBBISH. They don’t book hotel room for you.

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Siraj

13 August 2023, 22:49

  • SA

NEVER book with Rehalat

Really disappointed with my February 2023 booking with Rehlat. I have been running from pillar to post asking for refund for the past 1.5 years. I was told to expect an email within 24 hours each and every time, but even after 1.5 years of continuous follow up, I haven't received that email. No proper response from Rehlat, money hasn't been refunded & the experience is very stressful! I have called customer care, they always say you will get response with 24 hrs and our Finance Team is working on it... I am hearing the same....... Worst experience in my life.