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S.MICHEL

21 March 2023, 21:04

  • FR

ne rembourse pas

Hôtel payé, carte débitée puis email 5 mn plus tard précisant que la réservation n'avait pas fonctionné. Ma carte a été débitée et Rehlat ne rembourse pas. "We have noticed that your recent hotel reservation at ******** was unsuccessful. We have received your payment of EUR **** towards the said transaction. This could have happened due to a temporary problem. We apologize for the inconvenience caused to you"

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ahmed ghouse

21 March 2023, 18:35

  • AE

Flight ticket refunded but the compensation amount is still not refunded

Flight ticket booked on Nov22 2022 , the ticket refund of 675.04 SAR was recieved today 21Mar 2023, But Am still waiting for my compensation amount for the delay. Booking ID 4100736. Please pay the compensation amount asap.

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Sudip Shakya

21 March 2023, 05:32

  • SA

BIG SCAMMER!!! AVOID TO USE REHLAT!!! They should be stopped

Booking ID: 4067389. I wished i checked reviews before i booked a ticket with Rehlat. Even after they gave me confirmation of the ticket,(cost me SAR1205.10) They didn't issue the ticket and later asked to change date with additional amount. I asked for a refund, and they gonna charge me SAR200. Even though they made a mistake, i agreed. They promised to refund the balance SAR1000 after deducting their said charges within 50-60 long days. They were just lying. It's been 5 months already, and i was promised to get a refund. I made 1000 of calls n emails, Evertime i follow up on their customer service, and they answer will be - soon they will get back to me in 24 hours. Now, they don't even reply or respond to me. They took my money and wasted my time! Guys, be careful with this REHLAT.COM They are BIG SCAMMER. MUST REPORT TO AUTHORITY!!! ALERT N WARNING!!! YOU WILL LOOSE YOUR MONEY!!! FORWARD EVERYONE!!!

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Alessandro Parmigiani

20 March 2023, 18:31

  • IT

Truffatori id 1623783.

Truffatori senza dubbio. Effettuo una prenotazione per Corfu , devo anticipare 67 euro a fronte di 1500, provo a prenotare, il sito da errore prima di inserire i dati nella carta. Riprovo, questa volta metto i dati della carta ed il sito da errore di nuovo. Mi accorgo che i due tentativi di booking restano in status "Attempt booking" nonostante ci sia stato l'addebito di 67 euro. A quel punto apro una chat con l'assistenza facendo vedere sia l'addebito che il nomero di id del booking, e mi rispondono che è sbagliato e che non c'è alcun booking con quel numero (nonostante lo screenshot del loro sito!!!) Chiedo di annullare il tutto , e mi rispondono "prenotazione cancellata, ma i 67 euro non verranno ridati nostra policy". Sto contestando l'addebito a VISA , fatelo tutti cosi vanno in blacklist.

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Faraz Maroof

19 March 2023, 15:53

  • SA

I booked one on 12 March 2023…

I booked one on 12 March 2023 cancellation was shown on 11 March 2023 for a refund it is a fraud website they cannot refund my money

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环游地中海

19 March 2023, 15:17

  • ES

Saravani contacted me and refunded me…

Saravani contacted me and refunded me very quickly, I have received my refund, thank you for everything she does

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Anthony

18 March 2023, 01:25

  • GB

charged more and downgraded rooms. At the end - Lost £3000

paid for hotel, called me back saying that there is no rooms we booked and offered upgrade fro same price. Finally charged more and downgraded rooms. When I asked refund refused. Lost £3000

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GNL

17 March 2023, 04:53

  • DE

Betrugsseite - keine Buchung im Hotel, trotz Bezahlung und Bestätigung

Ich habe bei rehlat.com ein Hotel (Amara Premier Palace, Antalya) gebucht, das Geld wurde auch gleich abgebucht. Auf meine Nachfrage im Hotel wurde mir diese Buchung/ Reservierung nicht bestätigt. Rehlat hat eine Reservierung nicht vorgenommen! Das Hotel hat noch nie mit Rehlat zusammen gearbeitet - kennt diesen Veranstalter auch nicht. Nach mehrmaliger Nachfrage bei Rehlat per Telefon und auch per Mail, wurde ich getröstet, dass Sie eine Anfrage an das Hotel stellen werden. Mein Geld wurde mir von Rehlat nicht zurückerstattet. Nach einer Internetrecherche habe ich leider festgestellt, dass ich nicht die einzige mit diesem Problem bin. Bucht nicht über rehlat!

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Callum Ball

16 March 2023, 17:25

  • GB

Asked to cancel hotel booking at…

Asked to cancel hotel booking at 9.05am, had a confirmation email at 9.15am. Could not fault the service.

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Rodolfo Sevilla

14 March 2023, 23:49

  • ES

ESPERANDO DEVOLUCIÓN DEL DINERO, WAITING FOR MY MONEY

Estoy esperando la devolución de: RGL1573228 I am waiting for my money: RGL1573228 Please....