Twice now my disabled mother has arranged appointment with these people and twice they've never turned up. No communication Waste of time and space for a government funded company. Disgusting will be using proper people for her now. You can walk off a cliff.

Spoke to an advisor regarding my non insulated external walls to see if I could get them insulatated and turned out I wasn't qualified for the government funding because the government cancelled the scheme which was a total lie.

I cannot praise Zenith enough. The level of communication and professionalism has been outstanding. My daughter and I have health issues and immediately after speaking to Thasleem they took me through every single step, keeping in touch and explaining everything. I was stuck on completing the application and Thasleem was so patient and guided me through and nothing was too much trouble. The outcome is life changing and will help so much with our health and wellbeing. Without Thasleem’s input this would not have happened or being possible. Thank you so much for going above and beyond. Fantastic customer service and proven results. Well Done. You’ve changed our lives.

Brilliant service. All of the workmen were very helpful and professional.

Zenith began the Air Source Heat Pump system fit on 26 August 2024. The initial teams that fitted all the internal insulation and solar panels did a great job; very tidy and a high quality finish. Then the plumber came... he literally ripped up all the upstairs carpets, with no care whatsoever. I also had 4 water leaks, 3 of which were through the kitchen ceiling, causing considerable water damage. Then the electrician attended, leaving bare wires and poor, substandard work. I then had to wait until October for their joiner to attend, to complete a job that should have taken a total of two weeks..... He still hasn't finished, and I'm awaiting his third visit (booked for December, unbelievably). Following the 'completion' of the main works, their company inspector attended on 10th September and verbally agreed that the company should make good the damage done, and to complete various other remedial works (not sure what was submitted in his report, as i've not had a copy). To date these haven't been done, and theres no indication that they even will. The communication and customer care from the company is neither consistent or of a high standard, and I'm still awaiting a call from a manager, from two weeks ago. I have found the whole process very upsetting and traumatic, to say the least. Although I am pleased with the system that has been installed, I cannot recommend using this company, based on my experience to date.

I am not fully through the process yet but so far Thasleem has been assisting me with the application process, talking me through what I need and how everything will work. So far everything has gone great. Will update my review after the work is hopefully completed

Zenith is exceptional and clearly dedicated to supporting households across the UK. We have the pleasure of interacting with Leanne every day, and the company is fortunate to have such a gem on their team. Her courteous attitude towards customers and clients is evident in all communications. Happy customers and happy clients – that’s the team behind Zenith Group! Don't hesitate to reach out if you need ECO support as a household or a company within the industry! 10/10

Excellent service throughout All trade persons top quality very friendly and helpful can't fault anything thank you

The workmen we great and all the different areas, from pluming to the electrics worked together very well to provide a fantastic service.

Quick, efficient and friendly. Arrived on time and left no mess