This is the first time that I have bought from H2gear and I was somewhat surprised when I saw the remark to the effect that this item will be shipped in 7 days. I needn't have worried though as it arrived by DHL the next day!

I will be returning my recently purchased stem for my giant propel. As this is not a new stem as advertised. It is second hand. It arrived in an old damaged box and the stem it’s self Is scratched to hell. Bad show boys

I have never used H2 before but they had what I needed and it came next day and didn’t need to sign up to an account just a fast simple purchase that arrived the next day free of charge AWSOME

Excellent customer service. Great communication throughout. And very helpful staff. On-time delivery.

I ordered TT bars for my Propel advanced and the full kit came next day. They didn’t have stock of a certain bar type but were quick to offer solutions and get the items to me with a complimentary gift inside. Great service, would love to do business with them again soon.

I bought a gravel bike from H2 Gear, very impressed with communications and service. The bike was delivered in a week from order, some small assembly required (as expected, front wheel, seat and handlebars needed to be attached). I was fine to do this, but H2Gear had emailed to offer support in assembly if required. Tubeless tyres were fully set up ready to use, gears indexed, bike was well packaged to prevent damage.

Hard to find part sent quickly Nothing to fault

Great service! From initial order through to delivery, communication was great. The bike (Defy Advanced 1) is a great piece of kit.

Great service!

Good prices and products