Overall Disappointing service. Bike delivered promptly and in good packaging. On removal from packaging found rear derailleur not set up with gears, front derailleur not inline with crank. At the price I paid for bike I would expect minimum of these to be set up disappointing service.

Great service and value for money

Excellent communication and really quick delivery, would definitely recommend this company

Same as all the other 1 star really order placed in stock money taken from account only to be emailed that it is no longer available. I think the company is a scam taking your money who knows if I will get it back. Please avoid at all costs!!!

Bad experience with shipping, online it told me 3-5 days or something like that but then got an email to say they didn’t have it in stock once I bought it!! Still haven’t received it and when I ask for a date of delivery they just say that it’s not shipped from giant yet

Good service. Product arrived as ordered. However 24 hrs later than expected.

Item was out of stock even though it said on their website, it was in stock. no reply to emails, then for the next 2 days I was waiting for refund. I lost 3 days, probably it could have been longer if I just waited without trying to contact them.

Good customer service

bought something advertised as 'available and in stock' however, received an email the following day to say that it was out of stock, essentially causing me to miss another offer on a different website

3rd time lucky in trying to get a product that was in stock. When I got one delivery was rid and the guys area really helpful, although I was missing a charging cable and the one they sent was wrong, so I just gave up and found something at home lying around. But otherwise great service.