The condition of the books was terrible, the entire spine of the cover is missing. Their customer service is awful. Other companies don’t make you return books that are trashed now I have to drive around town and buy mailer bags to return the book.

Needed to read a book for a deadline. Added two related books on a whim because they were cheap. Package arrived today, and the book that is nowhere to be found in my shipment is the ONE THAT I NEEDED. Now my deadline is ruined. Zero response from customer service, and reading the other negative reviews here on trustpilot I expect that all I will get is a run around. If that happens, I won’t be surprised, but it will mean that this company stole from me by charging for goods they never sent. Not recommended service for any books. Especially not recommended for books needed for a deadline.

I never received the book

I need a reference book to study for certification in my career so I purchased the newest edition off this site. I was sent a different book from what I ordered, so I had to start return and send it back. That’s understandable, mix ups happen and wouldn’t be too bad (more of an inconvenience) except it’s been months since I sent the book back and have yet to get my money back (over $100). Now I’m left without a book and without the funds to purchase what I need.

It takes too long to get the books. The tracking constantly says your item was picked up on a certain date and the ln it doesn’t have any updates for a long time. Maybe they should try to use a different shipping partner other than USPS.

Condition of books fantastic and the free shipping is always a plus. Thank you!

DO NOT RECOMMEND. I had a good experience with my first order. Last order was a fiasco. Two books never arrived and three were not in "good" condition. I've been going in circles for about a month with their "customer service." They will ask for photos, I send, and then they ghost. Try reaching out again, they asked for photos. Repeat. On the missing books, they said they would file a claim. Ghosted. DO NOT RECOMMEND.

The books were pristine and the price for each was affordable. Will purchase from you again!

good experience. too much time doing these reviews.

Great prices and service.