Good service

So far we've had a very good experience with the Seven Seas Move Cube option. We had everything delivered weeks ago to prep for our packing (highly recommend requesting far more boxes than you originally expect!!). We had some very Helpful tips and advice from James from the LA team to prep and on loading day. We practiced and prepped everything on the plastic footprint which made our loading experience very easy. We also had some great support over the phone when we got stuck, but the process of lodging everything was pretty easy online. We'll see how everything lands for us on the other side of the world but thank you team!

Absolutely brilliant service, incredibly efficient and on the ball! It has been a pleasure working with Seven Seas Worldwide, and I would definitely recommend them for any future relocation plans!

They drop empty boxes and pickup later on a timely basis. The boxes quality are all strong and easy to assemble. The most impressive thing is their customer service team who replied my email promptly and clarified all my queries. I appreciate their quick response as this is my 1st time using shipping service via sea Lastly, the driver is friendly too

Easy to use. Very friendly customer service which helped so much. Hopefully all goes well.

I've used them four times now. Every single time there have been issues and it's usually because they have employed untrained Customer Support staff. Fortunately their complaints handler, Eddie, is experienced and reliable and he is probably the only reason I keep using them. This time around it was a very simple shipment but there were documentation issues picked up and I couldn't access the documents myself because they had been closed off after submission. So essentially their documentation checking team were requesting things of me that their submission process prevented me from changing. So I called and their customer service rep changed the correct date on one document to the wrong date to match the other document despite me identifying very specifically over the phone which document needed changing. So another call to a different and more experienced customer service rep advised that I needed to send an email and it would be forwarded to the document processing team so the dates could be corrected manually in the documentation by them...which they could have done in the first place with my approval... Still, this time there was no need to involve Eddie so that was something.

Excellent service from Auckland, NZ to Adelaide, AUS. It's not the cheapest option and did take over 2 months to arrive, but it was very painless and the communication and support was excellent!

Good communication, an hour time window was given which was hugely helpful. Good quality packing boxes, bubble wrap, packing tape and even a marker pen all provided

Excellent work. Willing to get all he answers and help required. Very good work and supporting.

Organised and efficient Online paperwork is straightforward