Verified
The service is fast and efficient with …
The service is fast and efficient with good customer suupport throughout the whole process.
Verified
Great service
I love the idea that even though my issue can be easily handled telephonically or by email, I still have someone I can directly communicate with via WeChat for any issues. Maggie is always available and swift to respond. The pricing is also more reasonable than most shipping companies and agents. The only problem I had was that their biggest boxes were still too small for me.
Verified
My contact
My contact, Phoebe, has been amazing. She has been available to answer all of my questions and helped me understand the process. When there were issues with paperwork, she helped me resolve the issues in a timely manner.
Verified
Good service
Good service, responsive communications (mostly), possessions arrived 24 hours earlier than we were told which was problematic and surprising. Boxes arrived in 4 separate shipments with little or no notice of timing.
Verified
The customer service from this company…
The customer service from this company has been fantastic. I had lots of questions and they would always reply promptly and answer all questions. Staff new exactly what they were doing and are in giving out quality advice
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Great service
The driver was extremely helpful and everything went by smoothly, he was a friendly guy and did all I thought he would do and more. Online support was amazingly quick and efficient. Problems were sorted out quickly with no issues
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GOOD
非常好, 司機友善, 客戶服務員很快速的回應及幫忙。
Verified
We sent our parcel from Ireland to…
We sent our parcel from Ireland to Australia and it arrived earlier than expected time. We are happy with the customer service of seven seas . Will definitely recommend for our friends
Verified
Quick response
Quick response. 24/7 hotline
Verified
Thank you for excellent service
I recently had to make a last minute booking for a small cube with the Cape Town branch. The team was extremely helpful. They called me after I sent a email query and helped me over the phone to complete the booking. We also then decided that the small cube would be too small. Again I contacted the team to ask for help. They were so friendly and helped me upgrade the cube to a medium size without any issues. I was kept informed every step of the way what was happening with the delivery of our cube. When the truck arrived to let us load the cube, Hugh and Keenan were so friendly and helpful. Making the whole process that much easier. So far we have had a really good experience with the Seven Seas Cape Town branch! Thank you so much for your help during a very stressful time.