5 stars. Prompt, efficient and helpful 5 stars!

Ordered samples. Good price and came in tact.

Delivery on time and lovely tiles. Only issue was that the delivery company did not let me know they had delivered! A quick call to Ca' Pietra confirmed all was ok.

Excellent service and lovely samples

Lovely product and so helpful when I contacted you direct requesting more tiles urgently! Thankyou!

Very efficient and all correct in terms of samples requested.

The product is gorgeous! We're really happy with the product. What let it down is the delivery. We ordered 500 extra small square tiles, and they weren't in any packaging - just loose! We had to spend an hour or so hand picking each tile up from the crate that was left on the pavement, and into the house on an evening when the delivery arrived. The larger tiles we ordered also weren't in any protective packaging, which we were shocked by. All for less waste, but also into more convenience/ease for customers. So there is a gap for you to fix please for next time! Otherwise, gorgeous product, quick delivery, friendly delivery driver and we were mostly happy!

Unfortunately some of the tiles we ordered from the NTS Glass House range have blemishes.

Tiles bought at outlet, sadly not the amount of tiles available as advertised. Staff managed to find more tiles and fingers crossed enough to finish the job. After initial feeling of being let down, they came up trumps very quickly. Tiles are amazing.

My samples arrived promptly and very well packaged. The tiles are excellent quality.