great service

Prompt professional service

Said it all in the title!

Nice tiles, but not a great experience trying to return excess boxes. The instructions on the website are incomplete in that they don’t mention that a pallet is required, and the collection and restocking fees seem excessive.

Great samples

Excellent product and great customer service, thoroughly recommend a company to anybody

Ordered and paid for some sample tiles. Also had some free sample tiles too. Unfortunately most tiles arrived broken, three of the tiles I actually paid for didn’t arrive at all and one that I paid for to look at they sent a completely different tile even though it had the name on the back it wasn’t the right tile. It was square not a subway tile and Matt not gloss with a detailed edge. Very disappointed. Spent just over £70.00 on some sample tiles and it just wasn’t worth it. Just very glad I didn’t put in a full order as I’m not sure I’d have got what I asked for and not sure they wouldn’t have turned up damaged. It is a shame as one of the tiles that did turn up as ordered and unbroken is lovely, just not sure about ordering again.

Fast and efficient service ordering tiles on the website. Tiles well packaged and arrived safely. However, disappointed with one tile as you would need four tiles to be able to see the full pattern. Would have thought this should have been mentioned when ordering or somewhere on the website!

Lovely quality tiles .. samples arrived very quickly after ordering, and well packed so none broken. Will definitely be ordering very soon for my bathroom makeover. Highly recommend.

The tiles do not match the sample or pictures - very disappointed. I have been told to wait and see if I grow to like them! (I don't)