Over the last few months we have bought quite a lot of tiling from Ca’Pietra. At all times they have been very helpful and accurate in their replies to questions, never overcommitting even when there were supply delays on an item. This allowed us to plan properly around an issue that was not in their control. Special mention to the warehouse team. When I was in a hurry to get an extra lot of tiles of the same batch as had been previously delivered, they were really great, making calls to sort out everything so I could leave immediately with what I needed. There seems to be a feeling that everyone understands they are dealing with a customer and they deal really well. Thank you Ca’Pietra

Excellent service

Beautiful tiles - looking forward to seeing them in my kitchen.

Great turnaround service from order to delivery

I ordered Carter Azure and Chatham Walnut for my new ensuite. The tiles are absolutely gorgeous, they were delivered in just 4 working days, and with excellent customer service - thankyou. Can't wait to have them installed now!

Extremely prompt delivery, many thanks

I love that Ca Pietra sends whole tiles when requesting samples - it's almost impossible to decide which tiles go with what when you only get a half tile sample - so, brilliant, thanks.

I bought six boxes of the tile for my kitchen backsplash and the final product looks great. However, I was two tiles short of the full project, and the company refused to send me two more tiles to complete it. I had to buy two more tiles and paid for postage and packaging myself. Considering the price of the tile initially I think they could’ve sent me two tiles free of charge.

Excellent service - Really professional and friendly service. I asked plenty of questions to get the best products for my project. The sales staff, especially Amber, were very responsive and helped me with stock levels, amounts and accessories (grout sealant etc). Products came well packed with instructions and information sheets. Delivery times are always difficult - when certain products weren’t available I discussed alternative options for my timeframes and we sorted out a solution. Don’t be afraid to telephone or email and speak to someone before and during your ordering it made a huge difference to my experience. I have used them again since my first purchase and will use them for a future purchase I will be making.

Beautiful tiles supported with excellent customer service, would fully recommend!!