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Deaglan M

10 February 2025, 23:21

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I was sent the wrong GPU and the one received was BROKEN

I was sent the wrong GPU, after waiting weeks for too finally buy a 2060super from the website, I was expecting a 2060 Super NVIDIA branding, But instead was sent a FAULTY Asus 2060 super, the dimensions of both cards greatly differ and make a huge difference when it comes too PC's as not all PC towers are same size and that's why dimensions matter, that being said I would of kept the ASUS 2060 super if it wasn't BROKEN, and obviously too, upon minutes of installation of the GPU too my PC the PC started its automatic updates and some drivers was installed, soon as that was done artifacting was being shown on the windows home page, (Pixels distorted and moving in a line across and downwards on the monitor), this was only on the home page, so I went ahead downloading the latest drivers for the GPU (Nvidia App) and then it became even worse when on sites like youtube etc. I went ahead and booted a game on Medium settings and it was terrible, giant objects in the sky that shouldn't of been there, clearly had artifacts badly, so last of all I went ahead and ran a simple bench tester, on medium settings again (keep in mind this card should of been able play the game I ran and bench tester on ultra at 1080p without any issues) but yes it failed terrible showing some of the WORST arifacts I've ever seen in my life. And ive spent countless hours watching LinusTechTips on youtube and never seen anything like this ever not even in their videos that specialized in GPU ARTIFACTING, so with all that being said I came too conclusion this GPU wasn't tested, and sold on without knowledge of issues it had, when I said this too a customer service rep they insisted that each product is tested, so if it has would it been sold on, because from what I know GPU's don't show the issues this one had just from being sat on shelf, so there's no way possible the GPU was tested and then after testing got this issue, I considered getting another 2060 super sent too me in exchange for the faulty one, but ultimately have decided too source my future PC's purchases off a different company, (which there is plenty in German and Netherlands) and some the prices for BRAND NEW equipment is matching USED equipment on CeX, so for anyone buy any PC parts I'd strongly advise you too continue your search else where and don't go too CeX as you don't really know what your going too get because they don't really know what they're doing it seems, the Customer service rep insisted it was tested which is even more embarrassing on their part too claim.

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LEON DONNELLY

10 February 2025, 22:50

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Very good Service

Very good Service

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Thomas Lequin

10 February 2025, 21:56

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Good service

Ordering was super easy and package well. Took a bit longer to arrive than expected but not too long. I ordered an Xbox One and it had plenty padding and had a hdmi (which is now a spare), it works well. All and all happy with the purchase.

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Aleksandrs Galiullins

10 February 2025, 21:14

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Canon lense 80-200mm

The ordered product was delivered and received. Thank you!

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MANUEL DURAND

10 February 2025, 21:10

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Almost one week and i still hadn't…

Almost one week and i still hadn't received the item, additionally customer support is kot helping at all

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HANNAH WINDRUM

10 February 2025, 21:05

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Item came broken brang it back didn’t…

Item came broken brang it back didn’t even get disscount

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AARON HIGGINS

10 February 2025, 21:05

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Terribly rude staff

Terribly rude staff

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LISA DOHENY

10 February 2025, 21:03

  • 1 Review
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CEX online

Great using CEX online easy to use website and delivery is quick

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ARAN MCFALL

10 February 2025, 18:01

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Got sent the wrong item and they never…

Got sent the wrong item and they never got back to me when I sent them a refund form

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Kevin Carty

10 February 2025, 17:06

  • 1 Review
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Wrong console delivered

Ordered a SNES and a SNES controller. They sent me a SNES controller but sent me a N64 instead of the SNES console. Even though this was their mistake I now have to either post back the console or return it in store and wait 2-3 weeks to get the correct console. The nearest store that has a SNES in stock is a 45 minute drive away so that's not an option. I understand mistakes get made, but CeX make it very inconvenient for the customer to try and correct the mistake made by CeX.