Ordered an Xbox One. Console was great but the controller didn't work either with batteries or via a cable - there were clear marks of battery corrosion as well. Customer support was great and very helpful, and said there was one I could pick up from a store. Picked it up and it had quite a few marks on it. Got home, and a simple wipe with an alcohol wipe got rid of them. Both issues could have and should have been spotted. Little fella loves his console, but I expect a bit better from CEX, one of my absolute favourite stores. Will continue to shop with them but they need to up their QC game

Received purchase in good time

Item arrived very dirty, which is unhygienic at minimum. Disappointed.

I ordered a playstation 3 and a copy of pokemon white for the DS. When I received my order the case for the game was crushed and cracked. Along with the controller that I received was quite faulty where the buttons were working when pressed and the triggers would not fully go in. Over all the what I received weren't great and it takes ages to get a reply when emailing

very quick, good delivery experience!

Speedy delivery. Very happy with the quality of the item.

Quick and exact item delivered

Fantastic service

Great service and quic delivery

Wrong item was delivered, I wasn't able to exchange it for correct one. The only option I was given was to return item and then order it again. I won't get it before Christmas now. Edit: I have received correct one just in time, thanks cex!