I got the wrong order item came uncleaned from previous owner and was in horrible condition which wasn’t stated

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Easy site to use, navigating through to payment was no problem, product was perfect. No complaints at all.

Product arrived in good time, well packaged and protected and in perfect condition

Quick respond and delivery

I bought an Apple wireless keyboard online from Cex. When it arrived I couldn’t open the battery compartment, it was stuck and some white residue around it like dried glue. I brought it back to my local Cex shop for a refund. I’m disappointed that a quick and very basic quality check was not made on this device, leaving out testing that it was in working order before selling. I’m presuming Cex paid someone for this used keyboard also.

My experience was very good with cex but what I was disappointed in seeing that manual that would usually come with the game wasn't there and also when I got skyrim for the ps3 the game didn't come with the map

The item was really easy to source and arrived on time. But on opening the item,(ear pod generation 2 charging case) the inside was really dirty, possible dried in ear wax.

Great prices, great service, great products.

Worst experience ever. Ordered an Xbox x white on Friday the 3rd. Online shop said one in stock. Dispatch conformation email on the 5th. Since then the track in number is not giving any info and An Post confined there is no records in their system. No help from CEX support. Order was likely booked with An Post automatically but a mistake in the stock availability as the rider was never given for delivery. 5 days now and nobody reach out to me with any alternative or help. UPDATE: I reached out multiple times to CEX support and now I’m told here I never did. That is a shame.