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Susan

06 December 2017, 01:42

  • 1 Review
  • GB

Verified

What a geat company, what a great apartment

What a great company. The staff are incredibly helpful, courteous and so knowledgeable about what 's going on in London. The apartment was centrally located and really awesome, we felt so English! I would definitely recommend these guys to anyone who wants to visit London, England.

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Mrs Patel

04 December 2017, 03:08

  • 1 Review
  • GB

Verified

We had a superb time in London

We had a superb time in London. The property was located in a beautiful square in London. All museums and sight seeing places and parks were close by. The flat was spacious, clean, wi fi fast. The laundry and linens clean and fresh. Service from Home from Home was efficient 24/7. They made our stay in London comfortable. We would use Home from Home again and would recommend them to our friends and family.

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Lara Tabone

29 November 2017, 20:05

  • 1 Review
  • MT

Verified

Excellent service

Excellent service and very efficient

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ben Taylor

28 November 2017, 21:54

  • 1 Review
  • GB

Verified

Home From Home Review

Amazing and friendly customer service - helped make my holiday stress free. Great range of properties to choose from. Would highly recommend.

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Robert and

28 November 2017, 20:17

  • 1 Review
  • GB

Verified

My stay was amazing,i was greeted at …

My stay was amazing,i was greeted at the airport my a lovely man and then again at the premises by their host, who was so informative. Our stay was great in a high quality residence and very central to our itinerary destinations. We had a problem with a taxi one of the days but this was nothing to do with Home from Home. I would not hesitate to recommend Home from Home to all my friends back in the states.

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A. O.

28 November 2017, 20:06

  • 1 Review
  • GB

Verified

Helpful and responsive staffs

Nice apartment to stay. Very friendly, helpful and responsive staffs. Would recommend and visit again.

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L. C

28 November 2017, 19:11

  • 1 Review
  • GB

Verified

Highly recommended

Very professional and extremely helpful staff. Beautiful houses each time, with a really hight standard of care from the Home From Home team. Will be using this company again for the next stay, and would definitely recommend them.

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Pete

26 November 2017, 22:10

  • 1 Review
  • US

Verified

Ok, need improvement in customer service

I am a repeat customer of HfH, so I have had mainly positive experiences in the past. On our last 19-day stay we had a malfunctioning clothes washer and a 5-day project to replace all common-area carpets in the building. The dysfunctional clothes washer made it impossible to dry clothes - this was mentioned in the materials in the flat, so it was a known problem. The hastily scheduled carpet replacement job could not be helped according to the owner. However, after all this, and a 19 day rental and repeat business, we were charged for a 4 hour late checkout which we found annoying given there was no one coming into the flat the next day. HfH would have demonstrated better business judgment by being flexible and granting us the 4 hour late checkout gratis after our extended stay and the troubles we encountered.

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A Culverwell

24 November 2017, 22:46

  • 1 Review
  • GB

Verified

Excellent service

Excellent service

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Don Rowand

20 November 2017, 16:14

  • 1 Review
  • ZA

Verified

Home from Home

I have dealt with HFH for 20 years and have always found them ready to go the extra mile. You won't do better!