Poor customer service. We had previously purchase a gazebo and then subsequently purchased the side panels to match the roof. Unfortunately the roof got damaged in the wind. I tried to purchase a replacement canopy however they have stopped selling the pink or red colour meaning it will no longer match the side panels. I contacted them to ask if there was anything they could offer given that we would have mismatched panels and roof. I understand that these things happen however they would not even offer a small discount. In the end I have had to purchase a black roof canopy at full price and will now have side panels that don’t match.

I purchased a 2.5 x2.5 heavy duty gazebo arrived within a day and when we set it up 2 window panels were damaged and writting on front of gazebo window i contacted lea at customer service she emailed me saying she was sorry about the damaged panels and was sending replacement ones out to me excellent customer service so helpfull only thing i find wrong is bottom of side panels are so long and have to be turned up at least 8 inches and its very saggy at bottom and doesnt look nice at all i thought all gazebo panels just fitted to floor lenth but these ones are way to long is this normal for your gazebos does everyone have same problem with it why do the gazebos have so much spare fabric overhanging on the floor it doesnt make the gazebo look nice

it is the best and strongest gazebo i have had. easey to erect

We ordered a 6m x 3m gazebo several months ago but the weather was good and we didn’t need to use it. The packaging was not damaged and all the contents were there however we didn’t need to actually erect it. Went to use it over the coronation weekend and discovered that it had been supplied with a canopy that is far too small for the frame. Customer services will not swap it out for the correct one as 30 days has passed even though it is their error in the first place. Customer service shockingly bad - beware of ordering from this company.

We wanted a gazebo in a hurry and All Seasons brilliantly delivered within 24 hrs. We had never erected a gazebo before and even though it was a pop up, we still felt a little bit daunted. We need not have worried, two of us managed really well. I think it's definitely easier with two although at a pinch it could be a one person job. We were very impressed with the quality and sturdiness of it. We ordered the gazebo by telephone and the staff were lovely to deal with especially when we explained how quickly we needed it.

Have had this superior gazebo permanently erected over the workshop double doors to keep the weather at bay,,only been taken down once to paint the workshop,, it must be five or six years it has been up,, a few small tears have been inflicted on it so a replacement has been ordered and Vicky of Allseasons could not have been more helpful, So it is Five stars all round,, Great product and company to deal with,,

I would give zero stars if I had the chance, superior premium gazebo.. arrived broken, first off arrived with no sides secondly when I received the whole thing it had a hole in the roof but as I had an event the next day I patched it with clear tape and was fine, went to use again and hole was bigger and unusable as the quality is so bad, says years warranty on site but they told me now that it is 6 months, don’t waste your money getting a superior one as the quality will be no different to the cheapest one! Scam artists

We bought the superior 3x3m gazebo back in September but didn't get to put it up until 4th November. One of the window panels had the zip fastener missing so we couldn't have the windows on opposite sides. Emailed the company over the weekend and on Tuesday a replacement panel was delivered. We haven't had chance to try it out yet, but I'm very impressed with the gazebo, it's quality and the customer service. All seasons could certainly teach a lot of other companies about customer service 👏👍

Simply brilliant customer service by Melisa. Best ambassador for the company. Thank you

Bought our gazebo in July 2021. It is sturdy and well made. We chose this company because they sell spare parts for their gazebos. When we first unpacked it one of the windows had a tear in it, we contacted the company who did not quibble about sending replacements - we asked if we could upgrade to the heavy duty sides and pay the difference which was not a problem. We asked where to return the original sides but they said we could keep them. We received the replacement sides the next day. We erected the gazebo in a corner so it was quite protected on two sides, and screwed the legs down to the decking and put the guy ropes on, and there it stayed until end of October. We are aware that this invalidates warranty, but it seemed so sturdy that we risked it. Did the same this year - end of June till end of October - and apart from a small plastic bracket breaking when we dismantled the gazebo it has survived intact again. We contacted the company to attempt to purchase a replacement bracket, and they are sending one out free of charge. They responded quickly each time (within an hour) of us contacting them. We wouldn't go anywhere else if we ever want another gazebo.