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Cara

29 December 2021, 22:31

  • US

Gorgeous great quality robes!!

We had previously bought these robes at a spa and wanted to get newer ones with our names on them. They are gorgeous!!! My husband loved them!!!!

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Susan

28 December 2021, 05:20

  • US

Very Satisfied

I have always been pleased with the service, packaging, and quality of the items I have purchased from MonarchCypress. My recent order was a robe. It arrived on the date promised and I was kept up to date on the shipment from the moment it was shipped to the moment it arrived. The robe was in its own MonarchCypress cloth bag. The robe is luxurious, white trimmed in navy, and was a gift to a friend. A note about my previous order of ECO LUX Microfiber sheet sets as well. I have spoiled many family members with these amazing, soft, cozy sheet sets. When I had gone out of town, I quickly placed an older set of high-quality sheets on my bed. My husband complained, "Where did you dig up these sheets? They are horrid!". In 40 years, he had never commented on sheets!

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Joe

27 December 2021, 21:05

  • US

After an email with customer service

After an email with customer service, ordered the exact item that made my wife happy.

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Sheri Pillar

27 December 2021, 07:23

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My husband loves this robe

I bought this for my husband for Christmas and he absolutely loves it.

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Raegan

27 December 2021, 04:12

  • US

Bad Service

Not happy. Ordered 4 robes as a Christmas gifts. 2 weeks pass and the recipient lets me know they never got anything. I tried looking for a shipping email or notice, but had nothing besides the original confirmation email which let me know they received the order and would begin packaging it. I called the company and the gentlemen speaking to me said they cancelled the order because there was a missing “style” for a robe customization. So I never got any notification about them cancelling my order, or even trying to reach out and say “hey, we just need this piece of information and we will have your order on the way!” Terrible service. When I asked if there was anything I could do, the gentlemen said to just reorder but not until after the New Year because they will be closed. Really upset and won’t be ordering from again.

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Trent

26 December 2021, 23:14

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Kept true to timeline for embroidery…

Kept true to timeline for embroidery and shipping was quick. Purchased a couple robes and quality to cost seems spot on

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Michael

26 December 2021, 21:47

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My wife loves it!

My wife loves it!

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Flo

26 December 2021, 14:51

  • US

If you like quality- look no further!

I am very impressed with the quality, craftsmanship and looks of Monarch products. I am also impressed by the speed at which my order was taken (thank the Angel) and arrived to me.

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Kim Jackson

24 December 2021, 17:46

  • US

This is the best robe I have ever…

This is the best robe I have ever owned. It was true to size and the quality is great. I’m on the site now to order a robe for my soon to be husband. I am thoroughly satisfied!!!

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David LVR

24 December 2021, 00:10

  • US

Nice quality!

Nice quality!