Ordered 2 cotton waffle bathrobes, one for me and one for guests. They arrived within a week of order! Both were monogrammed beautifully. Quality is superior, full cut and very comfy. Similar to those found in fine hotels. Would make a beautiful gift. Very happy with purchase.

Easy ordering, fast shipping and nice quality. Just a bit longer than I expected, however it is relatively light weight and not too hot for summer use.

After being a guest at the Omni Hotel, I so enjoyed the robe in the room that I placed an order online through the Omni website and Monarch Cypress as a gift for my daughter. When I had not received the robe after more than two weeks, I tried contacting Monarch Cypress via their customer service line where no one answered and you could not leave a message, I sent an email to the address of their purchase confirmation, but got no response, and UPS said the tracking number Monarch Cypress gave me was not valid. So when I got an email from Trustpilot asking for a review of Monarch Cypress, I posted a review as a dissatisfied customer. I immediately got a response from Monarch Cypress saying the robe was delayed because of Covid and a slow down in their monogramming department. I received the robe 2 days later, but unfortunately it was a lesser quality robe than the one I had ordered and liked as an Omni guest, and the monogramming was not as requested. I chose a typical monogram of three initials with the middle letter (for the last name) being larger than the letters on each side as depicted in a picture on the website. However, the monogram I received had all three initials the same size, giving no indication that the middle letter represented the last name, and thus messing up the monogram. I am still a VERY DISSATISFIED customer, and I DO NOT recommend Monarch Cypress. I will also contact the Omni Hotel to make them aware of the issues I had. Sharon Roland

These sheets are amazing! By far our favorite:). Soft, comfy and keep you cool!

Have ordered from this company ... products are great if you can get them..They sent shipping information and NEVER gave shipment to UPS When I complained...smart answer saying it was delivered two months BEFORE I even ordered. They incompetently researched the wrong order. And gave a curt reply. If you don’t care when and if you get your product...go ahead and order

Great product was received sooner than expected and my wife loved it. What more can you ask for?

This thick, well-made robe is like those in the best hotels. I have had many over the years,but this is by far the very best. The oversized fit envelopes you in soft luxurious comfort and it's difficult to even consider getting dressed. The shipping was fast, two days after ordering and the robe was packaged in a dustbag before shipped. I have washed and dried this according to the manufacturer's directions without an shrinkage or pulls. It maintained it's lovely oversized shape and even softened up a bit more. I'm in heaven.

I know Covid has slowed everything down. But it has been two weeks 10 business days and I haven’t received even a email to explain where my order is. I received the automatic email when I ordered and not one attempt to give me any other info. I intended to order more but without any contact that probably won’t happen.

I bought this as a gift for my girlfriend and she absolutely loves it!

Great robe and their service team was very helpful in getting my order out when needed.