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James Mauldin

08 October 2019, 03:41

  • US

They are awesome!!!

They are awesome! They make quality stuff...

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John Parks

02 October 2019, 22:33

  • US

I quit tent camping a long time ago..

I quit tent camping a long time ago... I just cant lay on the ground. rocks, roots and the unevenness. yeah I grew up doing it but after years of bodily abuse (and im a side sleeper)... it just wasnt fun anymore. that all changed when some friends wanted to start taking camping trips with our kayaks. A friends son mentioned tentsile. so I bought a stingray I can tent camp comfortably now. being a side sleeper, my biggest worry was about sag (I cant even sleep on some memory foam mattresses cause they give tooo much) not a problem with the stingray. I slept comfortably on my side. easy to put up. quality materials. one of my more favorite abilities of the stingray, is the bottom center entry. a few minor issues, not related to the tent itself, were quickly and very easily handled by support. Their support gets a five star as well. Tentsile made tent camping enjoyable again.

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Christopher K

26 September 2019, 20:56

  • CA

Impeccable service and incredible…

Impeccable service and incredible product!!!!

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JOOST

26 September 2019, 19:10

  • US

Took a very long time before we got an…

Took a very long time before we got an initial response, but once that was clarified action was swift and complete.

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Winter

23 September 2019, 23:58

  • US

I love my tentsile hammock

I love my tentsile hammock, my una and even returned to also get the flite. I love this company and their products are exceptionally well made and intriguingly clever designs. Absolutely in love!

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Joel

23 September 2019, 23:43

  • US

Excellent product and customer service.

Excellent product and customer service.

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Missy Cooke

23 September 2019, 19:32

  • US

We ordered the Trillium XL Hammock for…

We ordered the Trillium XL Hammock for 6 people. Initial shipping took a little longer than expected, but an easy email to customer service had that straightened out right away. We set it up at a small festival the weekend it arrived. It took a little bit of figuring out, but once we understood the principle of it, it was easy to put up. We watched a few instructional videos before-hand, and that really helped. You do have to place the hammock straps high in the air, at least at chest height or higher, to avoid sinking to the ground with all 6 people on board. The hammock comes with 3 large ratchets, and 3 straps. We were able to use the hammock right away, but two of our ratchets had manufacturer defects. One of the ratchets was missing a safety pin, and the other would bind and stick, regardless of how many times we re-ran the strap. Again, customer service was quick to fix this mistake. They sent two new ratchets right away, at no cost. It was easy to send back the defective ratchets with the enclosed return shipping label. The hammock really does hold 6 adults, and it's easy to move around, change directions, or switch to a different section of the hammock without sinking or collapsing everyone else. Super comfortable whether you're sitting, relaxing length-wise along a whole side, or using the center/side as a head rest. Kids and adults love it!

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MYRM

19 September 2019, 09:38

  • CA

LOVE it! C’est un rêve!

LOVE it so much! Je l’adore ben raide!!!! Moi et ma fille de 2 ans, on la monte en 25 min et sufit de décider qui couche de que bora après haha Juste 4 étoiles vous dites? C’est parce que la boîte trop bien identifier fut déposé devant la porte et laisser la... après que le site qui suivait mon coli le prédisait 3 jours plus tard! Si un adon ne m’aurait fait revérifier son statue il aurait passé toute la fin de semaine là 🧐 mais vraiment je l’adore, même dans l’orage ou j’avais mal mis le cover, ça avait un perlé sur le net sans rien mouiller! La grande classe MERCI

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Peter Hinck

17 September 2019, 21:36

  • US

Great service for a quality product

The rain fly that came with my Stingray had a defect in the waterproofing. The Tentsile folks were quick to respond to my questions and send me a replacement fly with no hassle. Thanks for great service on an awesome product!

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Jose Campos

15 September 2019, 17:47

  • US

Great product

Great product. Easy to set up and the kids loved it. Highly recommended.