Great job! Sara has been very professional!

I felt supported and understood. My vision came to life in such a beautiful and well executed way. Highly recommend!

I had a wonderful experience with my writer and editor. They were both very knowledgeable and easy to work with. I will definitely use Urban Writers again!

Fast response, high quality of freelancers, wide range of offers

Writer and editor were great! Great communication, easy to work with, very talented.

This was my first experience and I felt like I had a lot of help working through it.

Those that I have worked with have been great! I wish the platform was a little more user friendly. The tags for writers and others is very limited. I want to be able to search for writers who have an interest in Christian based writing and the "religious and spirituality" tag is probably 90% nonchristian...so I have to spend hours upon hours digging into each one, sending direct messages and waiting for replies...Christian writing is a pretty big thing so I feel there should be someway to quickly connect. Also, the many multiple ways to send messages is very convoluted. There are all sorts of avenues of where a message is located and which section it is in: direct, invites, various projects...finally, I'm a paper guy. I find it very difficult to peruse and revise and edit copy on the platform. I'd much prefer to mark up paper and either physically type my revisions back in on the platform or scan and upload my marked up copy. Because I can't print or copy the text to print I cannot do this. I wish there was some way to print the drafts. The teams management thing doesn't seem useful. I'm not sure what its use is.

The experience so far has been seamless with Urban Writers, from admin and sales staff to talent. If the high quality of service received in the first part of my project continues through to completion, I will use this agency for future projects without hesitation.

It took 5 months for me to arrive at the point of a completed project. Not only is it upsetting because of the time lost but also because of the effort and frustration I experienced just trying to get someone at TUW that would produce work that is of quality and not plagiarized! Neither the writer, nor original editor cared to submit quality work and when I was initially expressing this to customer service, I received pushback until I asked for a manager...

Over all experience