I have used the services of The Urban Writers for several of my projects. I am very impressed with the level of professionalism, the quality of the work, the level of skill, and the timeliness of the professionals whom I have chosen to collaborate with on an ongoing basis.

The organization and layout of the urban writers is terrific! I love how easy it is to fill out the forms for the project I want and the accuracy of pricing. I also love the order for the different tiers of writers/experts to choose from. The writers are very prompt with putting in their requests to work on projects and with responding and communicating which is a key factor for any successful business partnership. Overall, the experience has been wonderful all around!

Urban Writers was very professional. The writer and editor had an attention to detail and did excellent work.

I've been using The Urban Writers for 18 months now, and have had 4 books written and narrated so far, with the 5th in progress. A great many improvements have been made to the platform since I posted my first project. The first couple of times the different stages overlapped and it was very confusing, but the team have worked on improving the flow and it's paid off. The very best feature of The Urban Writers, in my opinion, is the customer service - from the admin team to support, order fulfilment and sales. I emailed them often, especially in the beginning when I didn't understand the platform and ran into problems. Without exception, the responses I received were courteous, helpful and very patient. I also like the fact you get taken from one step to the next of book production without having to keep contact different freelancers. There is the safety net of the agency behind you in case of problems. One thing to watch out for is that if you only pay for essential editing in your bundle, expect it to be more like proofreading. I didn't understand that at first, and thought I should wait for the editor to pick up on and fix the writer's errors. It has been my experience that it is important to monitor the writing quite closely while it is still in the writing stage and ask the writer to make changes as they go, rather than rely on the editing stage, when it is too late to make structural changes. I was surprised (and a little disappointed) to find that spelling and grammatical mistakes were still very much in evidence after the essential editing process, which my own PC spellchecker could pick up. As a cautionary note, carefully proof the manuscripts yourself, as the standards of editing are unreliable. Having said that, I did find a wonderful and extremely competent editor, who went over and above the brief of essential editing, but sadly she left. My cover designs have all been wonderful. When I did run into some problems, (trim size, wrong series title) the admin team helped me, although it took quite a few emails to resolve. The quality of the designs are great. If I could suggest improvements, it would be first and foremost to offer ePub formatting rather than just paperback formatting on Word, and secondly to do away with 'essential editing' completely and let the editors have a little longer to do a proper job of line and/or content editing, which is really what customers expect from editors. With the narration packages, I've been very pleased with the result. Again, just be aware that you must listen very closely to each and every file and ask the narrator to correct mistakes. In every case, the projects have taken a fair bit longer than the estimate, but I'd far rather have quality than speed. Finally, although my very first project nearly put me off ever using the Urban Writers again, I'm glad I persevered. I booked a personal video call 'tour' of the platform and I had the chance to explain the issues and confusions I'd been having. This was really worthwhile. The helpfulness, friendliness and patience of the individuals in the team and the freelancers themselves has been the winning factor.

Very good and easy

My experience with The Urban Writers and the freelance writers on this platform was extremely professional and of excellent quality. The platform is so easy to use and your project is broken down into easy to follow steps along the way so that you do not become overwhelmed by the process. The admin team are extremely responsive and my freelancer communicated with me almost everyday. I highly recommend bringing your writing/illustrating/narrating project here

Great communication from the providers and the Admin. Since this was my first project, the guidance was amazing and made things very easy.

Will definitely use for editing and book cover design on my next book!

its very easy to connect with them. Since i am very busy in my life still they co-op a lot. thank you:)

I have always wanted to create this book but needed help in doing so. Luckily I found Victoria and she helped me bring it to life. I am so hopeful that it will do well, then who knows, maybe we can create another.