Verified
Melvin was great
Melvin was great. It's so nice to speak to someone who actually wants to help and resolve issues. You were a breath of fresh air. Many thanks Arti
Verified
The saviour isn't just Jesus...its Michael Fortune
On the busiest day of the year the card machine went down. Michael Fortune was more than magnificent. He slowly went through lots of menus and after 30 minutes found out the problem, even through my wild jabbering. He deserves flowers, chocolates, gin in fact he was one of the best online guys I have ever had the pleasure of being guided by in 43 years of business. Also, what a lovely speaking voice, so calming. Now there is someone who deserves to be on the front of Time magazine as man of the year.
Verified
Understands our business
Found Michael to be helpful in resolving our issues. He understands our business and is always effective in his resolution.
Verified
Melvin was very helpful
Melvin was very helpful, i had a problem with obtaining a new supervisor code, and on three previous occasions but no told me the code they gave me was only temporary one to enable m to reset my own code
Verified
Kareema was fantastic very quick at…
Kareema was fantastic very quick at answering the phone and sorted my fault very quickly many thanks
Verified
Patricia was very helpful and patient
Patricia was very helpful and patient, she got us up and running in no time :)
Verified
Kareema Mohammed sorted out my issue…
Kareema Mohammed sorted out my issue without any problem. She is very professional and polite! Thank you very much.
Verified
Kareema very helpful and speedy…
Kareema very helpful and speedy response to resolve issues with card machine
Verified
Kareema was very helpful and…
Kareema was very helpful and understanding the issue that I had
Verified
Ashraf was the most helpful in the…
Ashraf was the most helpful in the whole of RMS with the 4 years of being with them this passed year was the worst as when they moved to elavon bank the machine kept going offline on schedule or down.. I would recommend takepayments great rates and no dropping offline