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Fran Booth

27 January 2023, 01:19

  • IM

Goods sent soon after ordering and…

Goods sent soon after ordering and arriving promptly. Very good customer service. Will purchase from them again.

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Mrs Deacon

26 January 2023, 00:14

  • GB

As always second to none

As always second to none

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Andrea Gunn

25 January 2023, 17:29

  • GB

Disappointed by the customer service.

The website was not easy to use or navigate when trying to set up a subscription. I ended up with 2 subscriptions showing on my account for the same item; I couldn't edit or delete either subscription so I asked for help via the contact us section. Although I received a quick email response, the "Customer Service Specialist" decided to place my order for me, without checking it was ok to do so and that everything was correct. I got an email telling me my order had been placed first, then a response informing me what had been done. I find this disappointing to say the least and I was rather shocked that this had been done without my consent. My reason for contacting the company was for help before finalising my order which I did not receive. I had heard good things about the product itself but based on my customer service experience, I would prefer to find something else as this is unacceptable to me given that I will now be charged for 3 deliveries as a minimum before I can cancel the subscription when I havent actually place the order myself.

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Terri Perry

25 January 2023, 01:54

  • GB

Great service and good products

I have been very happy with the service and products of Higher Nature over more than thirteen years. I recommend them to people.

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Bunty

24 January 2023, 07:30

  • GB

Great products

Easy to make an order - products well packaged - friendly staff - great products.

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Ms Carol

23 January 2023, 08:06

  • GB

Good service

Good service. Only been taking vitamins for a couple of weeks, so too early to comment on effectiveness

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John Andrade

22 January 2023, 02:31

  • GB

Good trustworthy products

Good trustworthy products, dispatched quickly.

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Janice Renwick

21 January 2023, 00:20

  • GB

Really easy to browse and order

Really easy to browse and order, and a good offer on the prebiotic powder I like.

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W. Parsons

20 January 2023, 19:00

  • GB

Efficient ordering experience with…

Efficient ordering experience with prompt email communications. Products arrived in good time well packaged, very good service and pleased.

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Joan Pearson

19 January 2023, 21:41

  • GB

Superb products

Superb product, I’ve used essential omegas for years. Only criticism you get no notification once you’ve placed your order, to receipt of order.