Goods sent soon after ordering and…
Goods sent soon after ordering and arriving promptly. Very good customer service. Will purchase from them again.
As always second to none
As always second to none
Disappointed by the customer service.
The website was not easy to use or navigate when trying to set up a subscription. I ended up with 2 subscriptions showing on my account for the same item; I couldn't edit or delete either subscription so I asked for help via the contact us section. Although I received a quick email response, the "Customer Service Specialist" decided to place my order for me, without checking it was ok to do so and that everything was correct. I got an email telling me my order had been placed first, then a response informing me what had been done. I find this disappointing to say the least and I was rather shocked that this had been done without my consent. My reason for contacting the company was for help before finalising my order which I did not receive. I had heard good things about the product itself but based on my customer service experience, I would prefer to find something else as this is unacceptable to me given that I will now be charged for 3 deliveries as a minimum before I can cancel the subscription when I havent actually place the order myself.
Great service and good products
I have been very happy with the service and products of Higher Nature over more than thirteen years. I recommend them to people.
Great products
Easy to make an order - products well packaged - friendly staff - great products.
Good service
Good service. Only been taking vitamins for a couple of weeks, so too early to comment on effectiveness
Good trustworthy products
Good trustworthy products, dispatched quickly.
Really easy to browse and order
Really easy to browse and order, and a good offer on the prebiotic powder I like.
Efficient ordering experience with…
Efficient ordering experience with prompt email communications. Products arrived in good time well packaged, very good service and pleased.
Superb products
Superb product, I’ve used essential omegas for years. Only criticism you get no notification once you’ve placed your order, to receipt of order.