user image

Derek H

11 March 2024, 23:37

  • US

I ordered a FlyHugz on 21 February and…

I ordered a FlyHugz on 21 February and as of today 11 March I haven't received it! It shows in their tracking that it's still on hand in CHINA!!! I have a very long flight tomorrow and I want my money back. Great product but shipping is very bad!!!!

user image

Dirk Moler

11 March 2024, 22:44

  • US

Nice way to deceive tour customers

Nice way to deceive your customers. Order a pillow and they claim first class shipping. Then you get a shipping notification the next day and you think great it will be here in a week or so. Then you check on it after week and they don't tell you it is shipping from china on a slow boat. Minimum 4 weeks to get your product. Don't buy from them.

user image

Monique

11 March 2024, 19:08

  • CA

Excellent service

I originally gave a bad review because of the tracking info it didn"t look like I would get my pillow at all . But I received my pillow yesterday & in time for my trip on saturday . The pillow is very compfortable & is very good quality . I'm very happy. Thankyou flyhugs .

user image

Linda

11 March 2024, 08:47

  • AU

Don’t expect a fast delivery

Don’t buy from flyhugz. You won’t receive your order. I ordered 2 pillows on 16 February & still waiting for delivery to leave China as at 11 March even though I had first class shipping. Very disappointed. Each time I have questioned where my order is they advise it’s been held up because of Valentine’s Day???? Pretty poor service I will update my review when & if I receive my order Today I received my order (ordered 16 Feb received 25 March) The pillow is a little bigger than expected but it seems to be good for supporting your head in an upright position so hopefully it works! Also they charge in us$ but you only find out that after you purchase. That’s pretty pathetic

user image

Myleen Santos

10 March 2024, 18:42

  • PT

Shipping takes too long

Shipping takes too long. Until now it’s March 10 I did not receive my order.

user image

Kristine King

10 March 2024, 12:38

  • CA

Still have not received my order

Still have not received my order

user image

Rae Cuddihy

10 March 2024, 12:24

  • US

Didn’t receive package

Didn’t receive package

user image

Scott Elliffe

10 March 2024, 12:16

  • NZ

Very Disappointed

Still haven’t received the products after 5 weeks. Very disappointing. To be honest I don’t expect the delivery to arrive!

user image

Bill Tereposky

10 March 2024, 11:40

  • CA

Has not arrived yet

Has not arrived yet

user image

Chris Harris

10 March 2024, 11:14

  • AU

Still haven't relied it

Still haven't relied it