user image

SHARON GREGG

02 October 2020, 00:09

  • GB

Avoid this company at all costs

Avoid this company at all costs. I have been waiting for 2 months for tablets, I'm uk based. You cannot communicate by phone. Emails take 24 hours to answer. I just want my money refunded. Senior citizen.

user image

Milen

01 October 2020, 21:36

  • BG

I haven't received my last order.

I haven't received my last order.

user image

Massimo

01 October 2020, 20:20

  • GB

Place an order on the 5th August and…

Place an order on the 5th August and did not receive it. Tried to call therm several times to know what happened to my order, but no one picked up their line. Each call divert you on an automated messages saying sue to the the high demand they had to disconnect the phones as their staff are dealing with a high demand. The same happened when you tired to contact them via email. I sent few emails through their website (as this is your only option you have) and got only automatic replies. No actioning what so ever to my order not been delivered. Today is the 1st October but still no sign of my order. I placed orders before with them and di not have this issue. Real shame as I will not use them again.

user image

Elwira

01 October 2020, 19:36

  • GB

Good experience

Next day my order dispatched and got it 3 days after.

user image

Valentina P

01 October 2020, 19:07

  • GB

Terrible experience want money back

Terrible company to deal with. I ordered 4 of the same item at the beginning of August and they gave me a delivery time of mid September and it’s now 2 weeks late. You cannot get in touch with anyone at the company and I have now sent them 3 emails without a response. They are blaming Covid however I ordered the same items elsewhere and they arrived after less than one week from order!

user image

Richard Cohen

01 October 2020, 19:04

  • GB

Avoid

Same as others - order still has not arrived. Horrendous customer service...no way to talk to anyone and stock email responses...avoid Order 2158585

user image

Helen Bennett

01 October 2020, 19:00

  • GB

The order never arrived

The order never arrived, I have repeatedly asked for a refund and keep being fobbed off stating that Covid is the reason I have not yet received my order. I ordered on the 3.8.20!!! Have not experienced delivery problems with any other Company. You cannot speak to anyone at this company or live chat, just email, for which you have to wait days for a reply. Had to put in the hands of my Bank for a refund. Would never order from this company again!!!

user image

Chris

01 October 2020, 17:52

  • GB

AFTER ordering told that my products…

AFTER ordering told that my products would arrive a month and a half later. It's now two months. Still waiting... This is the second time this has happened. Don't order through this company. Shocking delivery service

user image

Alexander Murray

01 October 2020, 16:51

  • GB

Undelivered Order

Placed an order with Health Monthly back in August and it has still not been delivery. Will not be using this company again.

user image

Pm

01 October 2020, 16:36

  • GB

I’m still waiting for my order and it’s…

I’m still waiting for my order and it’s been 8weeks . I emailed this company and had a reply saying because of covid it would be delivered end of sept but still waiting . I have called the customer service number and says it has been temporarily disabled 😳😳😳😳😳 What does that mean . It seems that so far it’s a scam and lost 40 odd pounds ££££ Don’t say you haven’t been warned people and give this company a wide birth