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Genevieve Black

24 September 2020, 19:01

  • GB

Appalling!!!!!

Appalling!!!!!! I have still not received my order and it is now almost 3 months later.... feels like I have been scammed. This is an American company advertising worldwide and they do not disclose this when you order so you have no idea that it will be months, maybe never, that you will receive your order

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William

24 September 2020, 18:49

  • GB

Missing order

I was informed by email my order was due 10/09/2020. Contacted to ask about order via email to be informed my order to be told check with post office in case my order was there. No order at Post Office and need to wait 20 days after delivery date for order to be considered lost. I will contact customer service in due time.

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Sean

24 September 2020, 18:18

  • GB

Not even received my order

Not even received my order. It’s been 3 months. Thanks for replying and refunding me.

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Steve Tipson

24 September 2020, 17:36

  • GB

I ended up cancelling my order and…

I ended up cancelling my order and getting a refund via paypal is the company did not respond to any emails in over 6 weeks. Got lots of automated responses but now emails. Product never arrived. Don't normally leave bad reviews, but was very annoyed.

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David Allen

24 September 2020, 15:49

  • GB

It hasn't arrived at all

It hasn't arrived at all, so I can't comment on it.

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Lucy

24 September 2020, 15:10

  • GB

I ordered probiotics back in July

I ordered probiotics back in July, it is now September 24th and they're still not here. After over 5 messages to the company, I have not had anything more than an automatic reply, with no personal response. I understand Covid has interfered with everything, but this is completely inexcusable. Had I had a personalised message to explain and chase up my order, I'd have been happier. Apparently my items have arrived, but they are nowhere to be seen.

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mal

24 September 2020, 01:28

  • BE

Great service and products.

Great service and products. International shipping

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rads

23 September 2020, 23:01

  • GB

Avoid

First time customer. Ordered item in late July and have yet to receive it... shocking! Opened up a item not received refund request through PayPal resolution centre. Will not be ordering from this company again and would advise others to avoid.

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E. khan

23 September 2020, 22:15

  • GB

Not be trusted with you getting a refund back

I ordered on the 18 July and was given the 12 August to have my delivery date, already a very long time to have to wait for the order. Came the 12 August and as I have had 7 items, not one item came. Contacted them and got a very generic response about how they are getting delayed on their delivery side and that I should give them another 7 days. I did so, and again nothing. Wrote to them, again and again, a generic respond. By this time it was September and I requested my money back and again another silly email and not giving my money back, again another email and again no refund. This company is not to be trusted with the stock in hand as they give you the impression that they have the stock even though is coming from different part of the world hence different time of delivery, but on this occasion, I don't believe that they had even sent one item to me and they never gave me a refund at the end of it. So be cautious with parting with your money, you might have to wait forever for your goods or never manage to get a refund from them.

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Martin Cane

23 September 2020, 20:56

  • GB

GREAT SERVICE

Had a slight delivery hiccup but Health Monthly's response was brilliant, I highly recommend them as a supplier.