Good quality furniture at sensible prices. All dealings with the company went well, and even a slight error with delivery was rectified with no fuss. Highly recommended.

Sofa arrived with manufacturing faults a large graze and 2 cuts to the leather!. The chesterfield company refuse to repair, refund or replace the sofa they sold me with manufacturing faults on the basis of a delivery note I signed for a packed and sealed sofa which I could not inspect until the sofa was unwrapped! WHEN THINGS GO WRONG THESE GUYS ARE NOT INTERESTED! I would go to a reputable dealer Very poor after sales service!

Love the sofa. Good communication throughout from The Chesterfield Co. Delivery bang on time and the lads were sound. Took away all packaging etc. Great service. Would recommend.

After searching everywhere I found the perfect sofas. Didn't even view them just bought online and they are better than I thought.If I need furniture again this is where I'll go.

Very helpful staff and an excellent quality product.

Whilst I love the look of my new sofa, and can't argue with the workmanship as it all looks very well made, I have a couple of pointers for other people considering purchasing this item: The cushions on this sofa are VERY firm, it takes everyone who sits on it by surprise - I chose the feather topped padding and it is still a very hard cushion, I'll prob have to get new cushion pads made. The sofa dimensions are true but it is a small 3 seater, as a lot of the length measurement is taken up by the size of the arms (which are very wide). The actual part you sit on is more like a 2 seater. Luckily this wasn't a sofa I chose for my main lounge, it's in a second lounge where it won't get as much use, so the above were not a deal breaker. Looks nice though! Lastly, once paid for in full this took them 2.5 weeks to even arrange delivery, which I had to keep chasing them about. And it wasn't the "white glove" experience promised on their website - think more Argos than John Lewis!

I recieved my second chesterfield sofa on the Friday afternoon bank holiday weekend .the delivery guys didn't even want to unwrap it and on inspection they couldn't attach a foot to base .they both agreed I couldn't sit or use the sofa and balanced it in corner .i asked them to send it back as it was a custom sofa and was clearly faulty and not fit for purpose and that I was planning to move in the following week and have a dog so wouldn't be able to keep him off the sofa as the man said if there was any weight put on it I would be held liable for damage ? They also said I couldn't send the sofa back and ran out the house as we're travelling to England.when they left I noticed my fireside wall had been scratched and had black marks all along it were they had moved my sofa .i tried calling the company but they shut at 13.30 pm on a Friday so I got my mother to call on the Saturday mourning as I was away on business .i phoned and spoke to manager explaining my disappointment and concern about the service .she wasn't interested but did inform me that I could have sent sofa back .had a workman out to house who confirmed to manager that the sofa was delivered faulty from workshop so I then had a very long wasted conversation with the manager again about the service and my upset .she said I wasn't entitled to a refund only repair ? Wasn't going to investigate the damage to my walls and couldn't arrange for someone higher than herself to contact me .i asked for it all to be put in letter format and for delivery company details so I can seek compassion from them and so I can take chesterfield company to trading standards and raise a claim against them.i still have the faulty sofa in my house awaiting collection to be repaired ? ? And no guarantee of a response from director or area manger .very sadded and disappointed about the whole service I've recieved and the way I've been treated especially after my first sofa was so great .wish I had read trust pilot before my purchases and choose a brand were customer service is second to none from start to finish and you don't get delivered faulty custom items and are only offered a repair and use proper delivery services that stand by and represent there brand values

I am so upset with the chesterfield company. From the very beginning the customer service was terrible. When i finally received my 4 seater chesterfield sofa i noticed within 2 weeks the leather was peeling.When i called them the manager was saying that it might be my fault and to send back the cushion covers. I said no way am i going to be without the cushion covers..they wouldnt answer my calls ..always an excuse..and when they did they were sooooo unhelpful. They just didnt care. The attitude was terrible.. Plus i was sold an extra 5 year insurance and never has given any info on that.. their insurance company knows nothing about it ughh..TERRIBLE QUALITY TERRIBLE SERVICE...i paid alot of money for a cheap sofa...

I ordered two leather couches, they came before the six week estimate. The workmanship is exceptional with a great finish. I will recommend to anyone

I purchased 2 Arundel sofas from the Chesterfield company. We could'nt be happier with the design we chose, they are so stylish & comfy. Also the quality and craftsmanship was excellent. Would definitely use again and would recommend to anyone. Excellent service from order to delivery.